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My handheld unit was charged for 3.5 hrs. as recommended and I still get 6 or 7 minutes worth of suction time

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Your battery might be faulty .

Posted on Dec 09, 2016

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1 Answer

I have a Dyson DC16 handheld and the battery does not hold a charge.


I have the same vaccumm with the same problem, went back to exchange it and the same thing happened, I usually get about 10-15 minutes non stop out of the battery, I read that the battery memorizes the first charged time and then will only charge for that long. Did you happen to charge it 24 hrs?

Jan 03, 2014 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Battery gets low quick then unit shuts off to protect claim of best suction


Hi there,

DC16 has a maximum runtime of up to 6 minutes of high constant suction. If yours seems to shut off before this time, please get in touch with us directly so we can run through some troubleshooting over the phone. You can call us free on 0800 298 0298 (UK), or 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Nov 11, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Jun 09, 2011 | Dyson DC16 Root 6 Bagless Handheld...

2 Answers

My dyson handheld charges fully, but keeps cutting out when using. About 7 seconds is the longest continual usage time


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to replace the battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

May 21, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 23, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I have a unit that is about 4 years old and appears to NOT hold a charge. I know to only charge for 3 hrs max but want to be sure my problem is the $75.00 battery before I purchase one. What is your...


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 09, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

After charging,the vac cuts out after a minute or so. any help please?


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Jan 11, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Fully charged, filters cleaned, vacuum keeps shutting down in and then starts again only to shut off again. the 6 minute time limit is not used up.


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Oct 19, 2010 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I purchased a Sears Counter Craft Crock Watcher crock pot at an Estate Sale, but there is no instruction booklet. It has low, high, and auto shift on the dial. Can you help provide some instructions for...


From a couple of different slow cooker manuals - most I looked at are the same:

When in the AUTO setting, the slow cooker will begin cooking on HIGH and then will shift to LOW after approximately 2 hours of cooking time. AUTO setting does not turn off the unit. Other favorite recipes may be adapted to the slow cooker. All times listed in the following chart are approximate and should serve only as cooking guidelines.

Regular Cooking Slow Cooker Cooking Times

1 (Low) 2 (High) AUTO

30 minutes 6-8 hrs. 3-4 hrs. 5-7 hrs.

35-60 minutes 8-10 hrs. 5-6 hrs. 6-8 hrs.
1-3 hours 10-12 hrs. 7-8 hrs. 8-10 hrs.

Sep 16, 2010 | Vacuums

1 Answer

Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

Apr 10, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

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