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HOW TO RESET THE DRUM WARNING LIGHT ON MY XEROX XC1020

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Reset the Drum Cartridge NOTE: This solution should only be used if you have already replaced your Drum Cartridge and the Drum Light is still on. If you have not replaced your Drum Cartridge, refer to Related Items at the bottom of this page.
If the Drum Cartridge has already been replaced and the Drum Cartridge Light still remains lit, the Drum Cartridge needs to be reset. To view an animated guide of the Drum Cartridge Reset procedure, refer to Related Items at the bottom of this page, or follow the steps below.

  1. Turn the power off.
  2. Press the Release Button to open the top half of the copier.
  3. Remove the Toner Cartridge by pressing the green Release Button and pulling the Toner Cartridge straight out.
  4. Set the Toner Cartridge off to the side, out of the way.
  5. CAUTION: Be careful not to touch the red shiny surface of the Drum.
  6. Remove the Drum Cartridge.
  7. Face the end of the Drum Cartridge that goes into the copiers. You will see a series of gears.
  8. Hold the Drum Cartridge so that the large black gear at the end of the Drum is to your left. There will be an off-white gear above and to the right of the black gear. Below that is a set of three chocolate-colored gears across the middle. Directly below the middle chocolate-colored gear is an ivory white gear. To the immediate right of the white gear is a small black gear. This small black gear will be the gear to focus on.
  9. At the top of this gear is a Retainer Clip holding it in place, then the gear itself. At the very bottom or base of this gear is a flat black Reset Flag. Some describe this Reset Flag as looking like a flag or the blade of a hockey stick. The Reset Flag may be partially obscured by the ivory white gear.
  10. With your fingernail or a pen, rotate the Reset Flag counter clockwise so that it is next to the third or far right chocolate gear.
  11. Reinstall the Drum Cartridge.
  12. Reinstall the Toner Cartridge.
  13. Close the top half of the copier.
  14. Turn the power on.
  15. The Drum Cartridge Light should now be gone and there should be a '1' in the LED Display. If the Drum Cartridge Light is still lit, repeat all above steps.

Posted on Dec 09, 2016

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1 Answer

Where can I find supplies (Drum and Toner) for old Xerox model XC1020


The black toner cartridge is available through Amazon.com http://www.amazon.com/Brand-Genuine-Xerox-Cartridge-Designed/dp/B003KIYZSC . This site has the drum: http://www.tonercartridgedepot.com/xerox-xc1020-3433-d.html .

Some other sites list the supplies but these list them as In Stock today.

I hope this helps.

Cindy Wells

Jul 08, 2011 | Xerox Office Equipment & Supplies

1 Answer

DRUM LIFE WARNING WON'T GO AWAY AFTER REPLACING DRUM.


find the box that the drum came in. There should be directions to reset the drum light enclosed. Or go to www.xerox.com , then look under support and drivers. Good luck !

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Xerox FAXCENTRE 2218 Drum Warning displays on


Often times with that machine, if you replace the drum before it says replace, it will not reset.

Jan 04, 2010 | Xerox FAXCENTRE 2218 18PPM FAX

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We have a Xerox Workcentre Pro575; it has an error that says drum life warning; we replaced the drum with another drum that we know works, but the error stays on. What else can this error mean


NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.

Nov 04, 2009 | Xerox Office Equipment & Supplies

2 Answers

Streaks on copies on Xerox XC1020 which is 12 years old.


My Brother has been whining about a drum for over a year now, and still printing just fine. As long as it prints good, I say ignore it. If it stops completely, see if you can reset the drum counter to get it going again. These companies just want to get us to toss our machines as soon as possible. Google drum reset for your machine if you have to.

Sep 22, 2009 | Office Equipment & Supplies

1 Answer

Xerox Work Center 657 Will Not Recieve, After Replacing Drum


Check to see if when he reset the fax reverted back to receive only as a default.
  1. Press [Menu] (the Up arrow key), and press [3], [1], [0], then press [1].
  2. Select the Answer Mode:
    • Press [1] to select Auto answer, then skip to step 3.
    • Press [2] to select Manual answer, the press [Stop] to return to the Standby mode.
  3. If you select the Auto answer feature, use the numeric keypad to enter the number of times (must be 2 digits, 01-10) the phone must ring before the machine answers, then press [Enter].

    NOTE: When the machine is set to Auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.

  4. Press [Stop] to return to the Standby mode.

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1 Answer

I have a Xerox XC1020 copier and the drum light is on...


No, What happens is on that drum unit , under the green front cover there is a series of gears with a small flag on it. That flag makes one rotation when the drum is installed and actuates the new drum switch. What has happened is that flag has dropped while in the box and never reset the switch. You can pop that green cover off and reset that flag to the up/right position, approx the 2 o clock position,, Or you can exchange the cartridge. That is very very common on that cartridge for it to drop in shipping.

Mar 10, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

I have a Xerox xc1020. it will not work. when i turn it on it moans, and than will try and warm up for a long time. can you help me


Wait a minute. I just answered this question to your name for an M20.. On an XC1020, that is different. If that is moaning I strongly suspect the toner cartridge if it just sits there and chugs without faulting out. Could be the drum . If it were the motor on that machien it would fault out. Now it depends on the model.
If it is an XC1020, I very strongly suspect the toner cartridge.
Again, let me know,we will start at the toner and drum on that one.

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1 Answer

Xerox Copier Model XC1020


if the paper is black and the copies are coming out there is a problem with
1) the drum,
2) the transfer unit--- the unit under the drum, with thin wires,

Jan 08, 2009 | Xerox CopyCentre C20 Black and White...

2 Answers

Xerox xc1020


is it a printer/copier?
yes....do both prints and copies off the glass come out black?
yes...probably a problem in the drum/ CRU area
No- prints OK but copies black lift the lid and watch the exposure lamp...does it light up? does it move? Both of these scenarios would usually bring up a fault code, so I would still be inclined towards the drum unit.Pull the unit out and make sure no paper has sneaked up between the drum and the exposure slot, or even into the drum unit. another cause could be a broken corotron wire (very thin wire close to the drum usually behind a grid (charge grid) If it is a customer replacement drum unit (CRU) the charge grid will be built into the unit and will require the whole thing replacing.......

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