Question about SanDisk Sansa m240 MP3 Player

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SanDisk 1.0 gb. BB0704UIB Says Its connected to computer but isnt

On the screen, this model plugs right in to the computer, it shows a picture of the little dog that comes across the screen when you turn it on or off, the MP3 player and a computer. Above the pictures it says CONNECTED but its not. It won't turn off. It won't do anything but show these pictures. Oh, and there's moving arrows going from the MP3 to computer. What should I do? Just wait till the battery wears down?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: frozen screen

Try holding down the menu button for like 20 or so seconds. This will should restart your mp3 and should get the screen unfrozen.

Posted on Jan 06, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa express shows "sandisk" in the display for 5 seconds and then dies.

Reset should work
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 13, 2008

  • 1 Answer

SOURCE: MP3 player

I think it over charged. I left it on all day. When I returned home it was turned off. Before when I tried to turn it off it wouldn't. I turned it back on and it was fine, but the battery was very low. I charged it for a smaller amount of time. It is now fine and working like normal!


Thank you,
Fixya.com

Posted on Jul 12, 2008

likha
  • 790 Answers

SOURCE: sandisk 250

Hi

try to resset your unit! just go to settings then select the connection settings! then select always online! thats it!!


Thanks! Likha!

Posted on Sep 20, 2008

SOURCE: Sansa express shows "sandisk" in the display for 5 seconds and then dies.

Well it shows the lock on the screen because you have it locked. Slide the lock button on top of the player so that you cannot see the orange spot.

Posted on Oct 01, 2008

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Have incerted 2 gb sandisk, now what ? With my pictures on it,want to download to my computer


Its very easy...here is a link to a user manual.


It isnt the exact brand but all mp3 players are the same basic instructions:


http://mp3support.sandisk.com/downloads/um/c200v2-um-eng.pdf


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That sounds like the serial number. You are in a service menu of some kind. Get the Sansa Recovery Tool from Sandisk's website and run it.

-Tha Mp3 Doctor

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try plugging it into another computer with iTunes and reformat it then plug it back into your computer

does it show in device manager?

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Sansa express shows "sandisk" in the display for 5 seconds and then dies. model - BB0704UIB it flashes sandisk for 5 seconds and dies


Well it shows the lock on the screen because you have it locked. Slide the lock button on top of the player so that you cannot see the orange spot.

Aug 03, 2008 | SanDisk Sansa MP3 Player

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Dec 26, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Problems with sansa 1gb express model BB0704UIB


have you tried holding down the power, up volume, and down volume at the same time for 5-10 secs? Sometimes my sansa spazzes out where it wont turn on with the power button and the comp wont recognize the device. Holding those 3 down for about 10 secs resets it.

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1 Answer

About my scandisk memory card kit microSD 1 GB


your have to buy a sandisk memory card reader (the 12 in one type that has connections for different media types) on the other end is a USB cable that you hook up to your computer. this is just my amateur advise but hope it answers your question

Nov 06, 2007 | SanDisk Memory Media

1 Answer

Sansa c250 not working at all!


2 Suggestions: 1) It may be that the battery isnt charged, let the unit charge fully 2) If that doesnt work, its probably time to send the unit back to sandisk

Jul 23, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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