Question about Vacuums
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.
Check the clutch control knob which is at the bottom left side of machine looking from the front.
It should rotate to drive position when handle is pulled back.
If it doesnt turn the knob by hand to drive & try the machine.
If you still have no brush rotation after doing all this then UNPLUG machine from mains supply.
Now lay machine on its side & remove the sole plate, This is the cover over the brush roller.
Turn the 3 plastic screws to unlock postition & lift sole plate off.
Now try to yurn brush roller using your hand. It should turn freely if it is difficult to turn look for any foriegn object obstructing the roller.
If no obstruction found then remove the brush roller from the machine & check the bearings in the ends of the brush roller one or both may be siezed up if they are then new brush roller will solve the problem.
If bearings are good then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.
It is difficult to fully explain the clutch removing procedure,
But there are service manuals available for these repairs at this site
Posted on Jul 05, 2008
Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.
Posted on Dec 23, 2008
If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.
Posted on Apr 02, 2009
If your Dyson has a brush protection design - i.e. roller bar on the top of the hood on the left hand side then the DYson can't be repaired by you- serviceman or professional care can replace it.
However if the Dyson doesn't have the roller bar on top of the hood, flip the machine over so that the beater brush is facing upwards, locate three/four screw heads that can be undone with a coin and remove the sole plate assembly. This should give you a clean view of the brush bar, drive belt and dirt channel. Ensure everything is clean espcially if the brush bar has lots of hair or threads tightly corded around. Then locate the drive belt and check to see if it has snapped. Grasp the beater bar gently upwards and the belt and brush can then be removed. Fit a new belt on carefully and check the tension as it will be tight.
Posted on Apr 05, 2009
Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.
Posted on Oct 04, 2009
Tips for a great answer:
Apr 08, 2015 | Dyson DC25 Animal Upright Ball Bagless...
Jan 26, 2013 | Dyson Vacuums
Jul 21, 2012 | Dyson DC25 All Floors Bagless Upright...
Jul 29, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...
Mar 05, 2009 | Kenmore 22313 Bagged Canister Vacuum
Aug 18, 2017 | Hoover Vacuums
26 people viewed this question
Usually answered in minutes!