Question about Dyson Vacuums

1 Answer

I just bought a Dyson DC 28, which says Airmuscle on the bottom, and at first it seemed to suck AMAZINGLY well. Now it will not vacuum ANYTHING and rather spits gray air out the bottom. HELP!!!

Series 621-US-C 70615; DC 28

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Dyson Master
  • 76,682 Answers

Please contact Dyson customer service.

Posted on Dec 08, 2016

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I would like to remove the clear cover over the brush bar on my Dyson DC-28 so that I can clean it. It's filthy and I cannot clean it with the brush bar in place. Is it possible to do this myself?


Hi there, it's Jack at Dyson.

DC28's cleaner head is a complex assembly which is not engineered to be dismantled. We'd advise against attempting this - any damage caused would not be covered under your Dyson warranty.

If you'd like some guidance on maintaining your DC28, please email askdysonUS@dyson.com and someone will be in touch as soon as possible.

Nov 23, 2014 | Dyson DC28 Animal Airmuscle Vacuum Cleaner

1 Answer

I have a dyson dc 28 and I can't release the handle from the base so I can vacuum


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty reclining your DC28.

It's possible this could occur if an item such as a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve mechanism. This is easy to check for - after turning off and unplugging the vacuum, lie the machine on its side and open the duct inspection port, then remove any objects or debris:


3f19c420-8644-4885-8370-d872546a2ec6.jpg

If you can't find anything, but continue to experience difficulty reclining your vacuum, please get in touch with our experts directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Sep 14, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

Dyson airmuscle


Hi there, it's Jack at Dyson.

I'm glad to hear your Dyson DC28 Airmuscle vacuum has worked so well for you for 5 years, but I'm sorry to hear you're now having difficulty reclining the machine.

It's possible this could occur if an item such as a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve mechanism. This is easy to check for - after turning off and unplugging the vacuum, lie the machine on its side and open the duct inspection port, then remove any objects or debris:

7b1f74d0-f6e0-4b23-b310-172b5309d5a4.jpg

If you can't find anything, but continue to experience difficulty reclining your vacuum, please get in touch with our experts directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Aug 26, 2014 | Dyson DC28 Animal Vacuum with Airmuscle...

1 Answer

My dyson 28 will not suck


If you have cleaned the pre filter and the motor filter, there's also a valve in the top that if it gets totally plugged, will open. Sometimes those get stuck open. Also check inside the head where the pickup hose is, you can get a build up of hair in there and it will plug the hose. I've have to disassemble the top of the vacuum head to be able to get to that.

Aug 12, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

My Dyson DC 28 works great, until I remove the bag to empty it. I reattach it, clicking it carefully in place, but then I release the "tilt" thing to vacuum carpet, and NO SUCTION! I have to keep taking...


On the back of the Hoover is a couple of parts you can remove, one is a u bend which will trap heavier parts which resist the suction so get stuck in the bottom of this, and the other part is usually on the right at the bottom which is an acces point to the very art which you hear click. In the upright position it directs the vacuum suction up the extendable pipe, but when you pull the handle back, it should gently glide from one direction over to direct vacuum suction to the bottom plate. It's tha part which is getting stuck in the handle sucking direction. I'd check to see if it is physically damaged in any way or if something is tapped in it like a coin or something. Good luck

Nov 25, 2013 | Dyson DC28 Animal Airmuscle Vacuum 00247

1 Answer

Dyson DC 28 won't **** from bottom


Hi there,

I'm sorry to hear you're having difficulties with your DC28. Please follow the steps shown in our online support guide to ensure everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

If this doesn't seem to resolve the issue, please get in touch with us directly so we can help - you can call free on 1866MYDYSON, or email askdysonUS@dyson.com.

Kind regards,

Jack
Dyson Online Customer Support

Nov 09, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

My Dyson turns on and is not sucking. It makes a


I have the dyson dc 27. On the bottom left back side of mine there is a circle, and ball inside of it. I turned it on and pushed the ball and it started working again. Sometimes it doesn't cover the whole and stops sucking air through it.

May 18, 2010 | Dyson DC07i Bagless Upright Vacuum

1 Answer

My dyson dc 24 just stop picking up. There is a


Check to see if the brushes on the bottom are turning if not change the vacuum belt.

Sep 13, 2009 | Dyson Ball DC24 Bagless Upright Vacuum

Not finding what you are looking for?
Vacuums Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...