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I got my free box but got charged anyway. How do I cancel?

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Posted on Jan 02, 2017

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SOURCE: I cancelled my free trial and was sent an email

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Posted on Jan 06, 2010


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Why do I have a 11.76 charge for Amazon Prime Membership when I never signed up for it?

We are Fixya, we are not Amazon.

Log into your account and see what the $11.76 is for. It seems an odd amount for Prime membership. Prime is $79 CDN, so $6.58 a month. When you last purchased something, the is a check box asking if you want a free trial of Prime. You had to uncheck it. It also links in to getting Free Delivery, and it is easy to mistake the Free Delivery for subscribing to the Amazon Prime Trial. You cancel Amazon Prime from within your account.

To cancel an Amazon Prime free trial, click Do not continue. Note: If you don't cancel your Amazon Prime free trial, you will automatically continue to a paid membership at the end of the trial period. You can find this date listed on the left-hand side of the Manage Your Prime Membership page.

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About the Amazon Prime Membership Charge

Nov 15, 2017 | Amazon Computers & Internet

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Cancel prime

Email amazon or go to your account settings and cancel there.

Oct 06, 2017 | Amazon Computers & Internet

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How do I cancel an order for a kindle book

  • Customer Discussions: Cancel Kindle Order book/Tx11IHHODLSTGB4 I received an email listing a free book for kindle...when I clicked to purchase I notice a $9.00 charge. How do I cancel this order which is still pending in my account?
  • Customer Discussions: Cancel Kindle Order book?cdForum=Fx3RFWX8IMGF85E&cdThread... I received an email listing a free book for kindle...when I clicked to purchase I notice a $9.00 charge. How do I cancel this order which is still pending in my account?
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    How do I cancel RVTL & EQUiNOX after the free trial? It says you only have 14 days to cancel so I need it right away! They did not work for me....

    STAY AWAY FROM EQUINOX! This product popped up while I was on the internet. I thought I would try it AND then I read all the bad reviews warning people to stay away from this company. I immediately called, canceled my order and was assured my order had been canceled and my credit card would not be charged. Just received the product and my credit card was charged! I have notified my bank of the fraudulent charges! The company is Sheridan Labs - 877-316-1859. They will keep charging your credit card.

    Jan 31, 2015 | Computers & Internet

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    You charged me $ and 99.00 FOR A MEMBERSHIP amazonprime that i didnot order. how do i get this cancelled and credit for $99.00

    You must have signed up for the free 1 month free deal. If you did not cancel at the end of that month, then you were automatically charged for the next year. I just did that and it is a pretty good deal. You can cancel by going into your account and just follow instructions on how to cancel. You can also call or email them. They have always been very helpful for me.

    Dec 27, 2014 | Amazon Stores

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