Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
It is probably stuck permanently, and the fuser will need to be replaced. I believe the "fuser replacement" instructions are in the manual.
Posted on Jun 05, 2009
Check whether the fuser rollers are free turning. If the paper is stopped at the ejection roller, the ejection roller needs to be replaced.
Posted on Dec 11, 2009
Testimonial: "Good start. I cleaned machine and all rollers, including fuser roller, to eliminate those as being the cause. Found problem elsewhere. "
SOURCE: Paper not feeding correctly ,
Although you can't see something, I believe there is something stuck, i had the same problem and manage to find and earring and £5 note!!!!
Please email me and i'll explain how i found and got them out :-)
Posted on Apr 01, 2010
There is a small platic bushing on the exit transport that wears and pops out. Or just pops out for no reason.
To get to it you have to remove the scanner.
Here is how to do that. Unscrew the white cable on the back of the machine that runs to the document feeder. Lift the feeder off and set it aside.
Open the front door as if you were replacing the toner or drum. You will see 2 silver phillips screws above the toner cartridge. Remove those two screws.
Go to the back of the machine and remove the six screws that hold the back cover on, and remove that cover.
Look under the edge of the scanner at the back. You should use a magnetic phillips screw driver, but under that ledge you will look back about 3 inches, There are 3 more phillips screws to remove. One on each end and one in the middle.
There are 2 connectors you will have to remove from the main board toward the top. There is a flat white ribbon cable. Just pull it straight out. One black connector with about 16-20 red wires . And remove the green wire attached to the metal above those connectors with one phillips screw. Then pull the scanner back toward yourself and the scanner will come off. Once you have the scanner removed you will see the exit transport, it is dark gray. Look at the front end of the transport and see if that bushing is popped out. Or if the small drive belt on the back is broken.
You can replace that transport pretty easy, It is only another 4 phillips screws.
If you need to order that or any other part, I would recommend googling a business called " The Parts Drop". Call and ask for Britt or Elaine.
More than likely they will have that part, the proper part, at the best price.
Hope this helps.
Posted on Aug 10, 2010
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