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Where is bin inlet flap on my 1/12 year old Dyson cordless

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  • kakima Dec 08, 2016

    Hi Barbara Gregar, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    What model Dyson vacuum?

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Dysonteam
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SOURCE: Can you tell me how to replace the bin flap on a Dyson DC07?

Hi there, its Darran at Dyson here.

The plastic is quite flexible, you should be able to locate the bin base into one of the lugs on one side of the bin and then twist it slightly to locate the other lug.

If you are still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 15, 2010

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Hi Sally, it's Jack at Dyson.

Your V6 machine will pulse to let you know if something is preventing airflow from passing through the machine. This could occur if there's a blockage in the floor tool, wand or bin inlet. It's also worth checking the bin inlet flap can open and close freely, and isn't jammed shut with debris.

Our video guide should help get your machine up and running again:
If you need further help or advice after giving this a try, just contact our experts directly. You can reach us by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

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Dyson V6 Animal keeps start and stopping.


Hi there, it's Jack at Dyson.

Your Dyson V6 vacuum is designed to make a pulsing noise to warn you when something is preventing airflow from passing through the machine. This could be a blockage in the motorised floor tool, wand or bin inlet. It's also a good idea to check the bin inlet flap can open and close freely, and isn't jammed in place.

Our video support guide will walk you through the simple troubleshooting checks:


I'm confident that removing any blockages and checking the bin inlet flap will resolve the issue with your machine. But if you would like any further help, just give the Dyson Customer Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

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My Dyson V6 is 3 days old. It worked great Day 1 & 2. Now it seems like the motor "surges" on and off and on and off so I can't use it properly. The canister was barely full but emptied it anyway.


Hi Christy, it's Jack at Dyson.

If your Dyson V6 cordless vacuum is pulsing on and off, this will be due to something preventing airflow from passing through the machine. Once you've checked the floor tool and wand for any blockages, the next thing to check is the bin inlet, as well as the bin inlet flap. It's possible some debris could be jamming the inlet flap shut. I've made you a quick video to help you with some further troubleshooting, and I'm confident this will get your V6 up and running again.

You can view your video here: https://www.youtube.com/watch?v=PYM8P7x7HbI

I hope this helps, but if you need some further assistance after you've given this a try, please contact the Dyson Customer Helpline directly by calling 1-866-693-9766 (US), 1-877-397-6622 (CA), or 0800 298 0298 (UK). We'll be happy to help further.

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Dyson wireless hand held whirring sound intermittently with no suction as a result. Dust compartment empty ? Anyone ?


Hi there, it's Jack at Dyson.

Dyson cordless vacuum are engineered to make a pulsing noise, then to shut off for protection, if something is preventing airflow from passing through the machine. If this is occurring, it's likely there's a blockage somewhere in the floor tool, wand or bin inlet. It's also a good idea to check the bin inlet flap can open and close freely, and isn't jammed in place by debris.

We recommend washing the lifetime pre-filter at least once a month using cold water without detergent, so please give this a try if the filter hasn't been washed recently.

Our video guide below shows each of the areas to check for obstructions. I'm not sure from your question which model you own, but the procedure would be very similar for all Dyson cordless vacuums:

I'm confident this will resolve the issue, but if you'd like further help or advice you're welcome to contact our experts directly for some additional diagnostic checks. If a replacement part is needed, we can confirm whether this is covered under your Dyson warranty.

You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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WHEN I PUT FILTER IN THE VAC GOES ON AND OFF WHEN VAC


Hi there Jacqueline, it's Jack at Dyson.

If your Dyson cordless vacuum is pulsing on and off with the filter in place, the filter may need a wash. I'd also strongly recommend checking the bin inlet, wand and motorised floor tool for any blockages, following the steps shown in our video guide:


When you check the bin inlet, make sure the bin inlet flap is able to open and close freely, and that no debris is jamming it in place.

I'm confident this will resolve the issue. If you'd like further assistance from our experts after giving this a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll be able to talk you through some simple diagnostic checks when you have your machine fully charged and easily to hand.

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I have charged battery overnight but when running motor is pulsing.


Hi Marilyn, it's Jack at Dyson.

Your Dyson cordless vacuum is engineered to pulse to let you know if something is preventing airflow from passing through the machine. This could be due to a temporary blockage in the floor tool, wand or bin inlet. To check your machine for blockages, just follow the steps shown in our video guide:

Please note your machine may differ visually to the one shown in the video guide, but the process for checking for blockages will be very similar. Make sure the bin inlet flap can open and shut freely, and has not been jammed shut by any debris.

I'm confident this will resolve the issue, but you're welcome to call the Dyson Customer Helpline if you need further advice after giving this a try. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Recently purchased a Dyson V6 Cordless Vacuum, which has fallen several times now. Since the last fall when pushing down on the power button the noise is intermittent. Why is this?


Hi Julia, it's Jack at Dyson.

Just to make you aware, accidental damage resulting from a drop or a fall would not be covered under your Dyson warranty, so please take care to avoid this wherever possible.

If your Dyson V6 pulses on and off when you hold the trigger down, the motor is signalling that something is blocking airflow from passing through the machine. There could be an obstruction inside the floor tool, wand or bin inlet - but it's also worth checking the flap inside the bin inlet. The flap opens and shuts to prevent debris from escaping, but it's possible it could have jammed shut when the machine fell. Our video guide may help:

If you'd like further assistance after giving this a try, just call the Dyson Customer Helpline to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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I have cleaned the filter and it still stuttering


Hi there, it's Jack at Dyson.

If you run your DC59 without the filter in place, this allows the airflow to enter into the motor through the top of the cyclone pack, bypassing the rest of the machine. It doesn't necessarily suggest there is an issue with the filter itself.

If you've recently washed the filter and your DC59 still pulses on and off when you pull the trigger, this suggests there is a blockage somewhere in the motorised floor tool, wand or bin inlet.

Please follow each of the steps shown in our Support video to locate and remove any obstructions. It's also a good idea to check that the bin inlet flap opens and closes freely.


I'm confident that removing any obstructions from your DC59 will restore normal performance. If you'd like any further advice from our experts once you've given this a try, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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1 Answer

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Hi Pamela, it's Jack at Dyson.

Thanks for the update. At this point it would be best if you can give us a call so we can help you get things sorted for you without further delay. If the bin inlet flap seems jammed we should be able to resolve this.

When you have your DC59 easily to hand, please contact the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

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Hi Pamela, it's Jack at Dyson.

DC59's motor is engineered to make a pulsing noise to signal if something is blocking airflow from passing through the machine. This could mean there's a blockage in the motorised floor tool, wand or bin inlet. Check the pivoting flap inside the bin inlet is not jammed, and can move freely, and you may also want to give the filter a wash.

To check for any obstructions, follow the simple steps shown in our video guide:

In normal use, we recommend washing the filter at least once a month using cold water without detergent. Allow at least 24 hours for the filter to dry completely before replacing it:


I'm confident this will resolve the issue. However if you'd like some further help from our experts after giving this a try, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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