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My Dyson runs then hesitates and stops running then does it again and again. I looked for blockages and there are none!! HELP!!

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Posted on Dec 09, 2016

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Posted on Jan 02, 2017

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MY DYSON RUNS FOR A FEW MINUTES THEN STOPS AND IS FULLY CHARGED


Hello, this is Ava with Think Crucial.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 12, 2017 | Dyson Vacuums

1 Answer

My dyson v6 overheats and stops running after 10 min or less of use. what is prob


Hello, this is Ava with Think Crucial.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 24, 2016 | Dyson Vacuums

2 Answers

Dyson V6 Animal keeps start and stopping.


Hi there, it's Jack at Dyson.

Your Dyson V6 vacuum is designed to make a pulsing noise to warn you when something is preventing airflow from passing through the machine. This could be a blockage in the motorised floor tool, wand or bin inlet. It's also a good idea to check the bin inlet flap can open and close freely, and isn't jammed in place.

Our video support guide will walk you through the simple troubleshooting checks:


I'm confident that removing any blockages and checking the bin inlet flap will resolve the issue with your machine. But if you would like any further help, just give the Dyson Customer Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

Mar 06, 2016 | Dyson V6 Animal Bagless Cordless Stick Vac

2 Answers

My DC59 is making a chugging noise, as soon as I try to use it


Hi Mary, it's Jack at Dyson.

DC59 is engineered to make a pulsing noise to warn you if something is stopping airflow from passing through the machine. The motor will then shut itself down for protection.

This would usually be caused by a temporary blockage in the floor tool, wand or bin inlet, but the filter may also need a wash. Our video guide will walk you through each area to check:


I'm confident removing any blockages and giving the filter a wash will get your DC59 up and running again.

If you would like any further help after you've given this a try, just give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 25, 2015 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

My Dyson DC28 stopped running when I was get the fur off my car mats. Now it won't run. The buttons do light up. Help?


Hi Sara, it's Jack at Dyson.

If your DC28 shut itself off while you were using it, it sounds like it may have overheated. Like most Dyson vacuums, it includes a safety device which shuts the vacuum down for protection if it begins to overheat. This could be due to a blockage, or because the filters are overdue for a wash.

DC28 has two filters, which should be washed at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 hours for them to dry completely before replacing them:

To check for any blockages, please follow the steps shown in our online Support guide: http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28

I'm confident this will help, but if you would like some further advice from our experts after giving this a try, please call us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jul 20, 2014 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson has no suction and hose doesn't work


Hi Brenna, it's Jack at Dyson.

I'm sorry to hear you're having difficulties with your DC17 Absolute. I can see that you've already checked for blockages, but the issues you've describe do strongly suggest that there's a blockage somewhere in the machine. You might want to follow the steps shown in our online Support guide, as this should help you locate any obstructions you may have missed:

http://content.dyson.com/support/help.asp?article=955&product=DC17-ANIMAL

If you aren't able to find a blockage, but continue to have difficulty with your vacuum, please email us so our experts can help further. You can reach us at askdysonUS@dyson.com.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jul 06, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

DC14


Hi Samantha,

I'm sorry to hear you're having difficulties with your DC14. If the machine shut off during use, it may have overheated due to a blockage, or because the filter needs a wash. You should find it will run after it's had time to cool down, but to make sure this doesn't happen again, please follow the steps shown in our online guide to locate and remove any blockages:

http://www.dyson.com/support/help.asp?article=51&product=DC14-ALLFLOORS_US

For any further help or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 19, 2012 | Dyson Vacuums

1 Answer

Motor stops after running for 1 minute or so. Starts again after 15/20 minutes for another minute. No blockages or dirty filters (Just renewed) and no warmth to motor casing. Can only suppose that the...


Hi there,

I'm sorry to hear you're having difficulties with your DC07. If you've already checked the cleaner for blockages and washed the filter, and are still concerned, I'd encourage you to get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue you're experiencing, and will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 03, 2011 | Dyson DC07 Allergy Blue/Turquoise Bagless...

1 Answer

My dyson just stopped running while vacuuming with wand


You probably got a blockage in your wand which caused it to overheat and cut out. Check for blockages, use a brush stale down the tube to dislodge anything. Next, check your filters, refer to the tutorials here: Looking after your Dyson.

Nov 27, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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