Question about Epson Office Equipment & Supplies
I had the same message on my epson xp-430 printer and I was told by support that it was a malfunction. Thank goodness it was still under warranty, because all they could do to help me was just to replace the whole thing.
Posted on Jan 10, 2018
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Posted on Jan 02, 2017
SOURCE: Epsom R200 COPY INK DOESNT WORK
There is no solution, I have tried this myself, there are compatible inks for this product, you just got the wrong ones, However it may only be down to one of the inks, check the ink levels before removing, if all empty, then they are not compatible.
Posted on Feb 05, 2008
SOURCE: Error message - no ink
Try removing all of the ink cartridges again. Open the cover and remove all of the inks. Close the cover and turn the printer off. Leave it off for about 30 to 45 secs. Turn it back on. Install again the ink cartridges. Check if it will charge after closing the cover.
If it still says that ink need replacement, check your lcd panel. Usually it will tell you what ink cartridge needs replacement. This might be a faulty ink cartridge.
Posted on Sep 09, 2008
An on-line problem solver answered this question for me as follows, and it worked beautifully. I had previously tried just removing the ink cartridges, and then re inserting them, but that did not work.
"This is a somewhat common problem with the metal contacts that connect to the ink cartridge. Sometimes it can be fixed by cleaning the contacts, but other times it requires getting a new ink holder from Canon customer service.
To clean the contacts, you'll need a Q-tip and some isopropyl alcohol (it's important that it is isopropyl and not another kind of alcohol). Pull out the ink cartridges and clean the contacts on each one with the Q-tip dipped in alcohol. In particular, you want to make sure there are no fingerprints on the contacts. Then, turn off your printer and do the same with the contacts in the ink holder in the printer. Once the alcohol has dried on both sides, reinstall the cartridges and give it a try.
If this doesn't work, I recommend calling Canon tech support, so they can send you a replacement part."
According to Canon's instruction manual, you must complete the cleaning in less than 10 minutes. It took me about five. I did exactly the tech suggested, and after turning everything off and waiting a minute or so, I restarted everything, and the problem was solved.
You must be careful though, because if you leave a Canon Pi6600 cartridge out of the printer for more than 10 minutes, not only will the cartridge tray move back to the "off" position (out of reach), but the ink cartridges nossles will dry out and possibly not work. Also, do not "squeeze" the ink cartridges or you will get ink on yourself.
Posted on Jan 10, 2009
Tips for a great answer:
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.
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