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Hello I have a Xerox wc 7655,it displays an error "image disc is offline" and stops printing.I don't know how to go about this error. I need some help please.

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  • Xerox Master
  • 34,089 Answers

Read the top line where it says "Xerox Service must be called."

Posted on Dec 09, 2016

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

agnelkj
  • 210 Answers

SOURCE: hp deskjet f340 series keep showing offline

hi,

follow the steps:

>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.

if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.

Thanks and regards,
Agnel

Posted on Mar 14, 2008

  • 3 Answers

SOURCE: Xerox WC Pro 35 - Error 14-563

this code means your scanner has failed to setup correctly. this could be a problem that you would need a qualified tech to service the copier. there is nothing that you can do after you power off and power on (popo) the copier. it could be voltage, pwb board, or a binding scanner assembly.

Posted on Oct 07, 2008

  • 141 Answers

SOURCE: Xerox Phaser fault 37,002,47:18505

37,0XX.xx Errors - PEST Faults
AC power supplied by power sources such as uninterruptible power supplies
(UPSs) or DC-to-AC inverter systems may not supply correct voltage to
properly power up the printer. Likewise, other devices sharing the same AC
circuit can cause AC voltage sags that cause the printer to fail its AC heater
PEST tests (Print Engine Self Test). The printer may produce any of the
following disconnected heater errors:
■ Printhead jet-stack 37,002.47 or 37,003.48

Error Messages and Codes
■ Reservoir heater, 37,004.40 or 37,005.41
■ Drum heater error 37,006.42
■ Preheater error 37,008.44
■ Ink melters errors 37,009.45 thru 37,013.40
The printer includes several heaters powered by AC. The printer itself can
power up despite insufficient or irregular AC voltage but it may fail its AC
heater tests. This is due the test not measuring sufficient current flowing
through the heater at the moment the test runs.
Devices sharing the printer’s AC circuit shared, such as a laser printer, a
coffee maker, or a space heater, may be placing heavy intermittent demand
on the AC circuit. This sudden inductive demand creates momentary AC
voltage sag that causes the PEST test to fail.
Verify the AC power source prior to troubleshooting these errors. For wiring
diagrams to aid in diagnosing PEST faults, see “Wiring Diagrams” on
page 10-1.
8400/8500/8550/8560 PEST Description
37,001.46: Generic PEST error.
Something went wrong during the PEST process.
37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.

Posted on Aug 04, 2009

YIRMASTER
  • 32 Answers

SOURCE: my xerox phaser 8550 displays as offline. how do i

First you need to find out why its offline, it could be the printer is off or the connection to the network or computer is unplugged or loose or just a wacky problem when there is a power outage from time to time or you changed some settings and never reboot your computer.

Try going to Start > Printers and Faxes > Right click on the Phaser printer to check the status there and right click > properties >Ports tab > select your printer and then configure port. a port settings window should open which displays the printers name and IP address. You can also find the IP address on the control panel on the printer scroll down to Information > Printer Identification and the IP address and other printer info should be displayed there.

Copy the IP address and paste it in the browsers address bar and check the status of your printer there, check if there are any jobs waiting to print, try clearing all of them, check the status page to see if there are any issues such as low ink, etc.

After running thru trouble shooting options and help menus there if all else fails, restart your printer by powering down, do the same for your computer and restart them both. I've had these issues before and sometimes just a reboot will correct itself.

Posted on Jul 22, 2010

  • 51 Answers

SOURCE: xerox 8825 error "LL-90 Call for assistance". Will not print.

replace the toner cartiage

Posted on Dec 12, 2010

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Here is a link to the users manual which may assist you.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=1128309

Hope this helps... Good luck!

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