Question about Insignia Televison & Video
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Posted on Jan 02, 2017
Thank you for your reply. The black lines appear on the TV menu's and when external sources are connected and played such as a DVD through a DVD player. I am told a few buffer boards would need to be replaced and this would cost £600 - £700 for PARTS ONLY without labour costs. Please can you advise if this is a realistic cost? At this price it would be uneconomical to repair.
Posted on Aug 09, 2008
All I can say is when you watch T.V. the plasmas run off of plasma gas and when you leave something on for so long it burns in the screen. I have the same T.V. and when watching like the weather channel it leaves lines but they go away. If yours are permanent then you can't do anything, but it may help if you go on your remote and go to "menu" then look for "setup" and scroll down with the arrows on your remote. Look for "screen burn protection" and select "white screen". This will make your whole screen white and it may take out the lines. If you let it sit white it won't hurt it. All one color won't hurt, the only thing that hurts is like bright white lines in front of a dark background. Just give your T.V. a break from time to time ESPECIALLY ON VIDEO GAMES. T.V. shows that are HD usually have their channel icons that move or are very dim and they won't hurt. Just go to what I told you and let it sit about 20 minutes, if that doesn't help, then the T.V. you have i believe comes with a 2-year standard warranty and if it's under warranty take it back if you have the reciept. If no reciept then call 1-800-SAMSUNG.
Posted on Jan 30, 2009
Possibly could be the Y buffers --if the are next to each other could be a bad connection on a ribbon cable ---you need to call for service
Posted on Feb 06, 2010
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