a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Using your old # is part of the security google has so no one else can access your account.
If you can't remember your phone # I think you're *******.
If you're trying to get into someone else's account stop before you get in trouble for hacking.
Google Email: Can't log in or access anything Google:
Hello. Yes, once you log into your Google Account, you will have access to all things Google. Without that account login you will not be able to access anything Google related except Google Internet Search.
As a temporary fix, so that you have access to Google Services, create a new Google account.. Settings>General>Accounts>Add Account>Google
so, think of another name you can create the new Google account to be.. I would pick your last name first then first name and a number (eg: LastFirst87@Gmail.com)
i would use the same password or a password you can easily remember for the time being so that you don't get mixed up/confused
then use this new Gmail account to temporarily get Google services back. it won't be your original account with all your data, but at least it allows you access NOW to whatever you need it for (like to access Google Play Store so that you can install an application to use on your smartphone)
on a piece of paper or in a notepad app on your phone, write down your new Temporary use Gmail account name and password, so that you don't forget and so you can login again if need to. (We will log out when we try to fix your original account)
when you find time we can try to get back into your old account so that you can access your emails, phone contacts, etc that's stored in your original Gmail account
CreateNewGoogleAcct.mp4 (note: depending on the device used, manufacturer, Android software firmware version#, and cellular service provider.. the settings menu system may look a little different. Keep this in mind when following instructional tutorials of a different device then yours)
Procedure to: GET BACK INTO YOUR ORIGINAL GMAIL ACCOUNT:
Open your internet browser:
If you forgot your password, you can reset it, go here: Having trouble signing in
(to reset password, OR to get a hint to remember username)
(if need to, you can use your new alternate temporary Gmail account to have Google contact you)
or, you can use this Google Access Troubleshooting form: can access my account
(it looks like the image below)
** After you reset your password, then Go back to your phone settings: Settings>General>Accounts>Google.. Click on your original account name (not your new temp account) and enter your new password you reset to for your old account
*** You should be able to get back into your original account.. If YES!
..then we need to remove the temp account, so that we don't get confused and everything is back to normal.
(you can keep this info for your temp account login somewhere in case you need it again if want. or, use it as a dummy email for telemarketers, people who want your contact but you don't want to talk to, etc)
Go back to: Settings>General>Accounts>Google
tap on your temporary Gmail account name/address
Tap on the 3 dots (upper right corner):
Select "Remove account"
Changing numbers have no impact on your google account.
I recommend that you use a laptop or PC to ask for a new password. Just open a browser and type: google.com Then input your email address and click on forgot password. Google will ask you some security question. Once you have that sorted out, save the new password in a safe place, and use this very same information in your new phone. Best of luck.
I was fairly sure it required you confirm your phone number when you originally set it up. Did your phone number change, or am I wrong about confirmation?
Either way, if google is sending confirmation codes to the wrong phone number, and you don't have any other account recovery settings being used besides mobile confirmation then you are S.O.L. Google cannot and will not give out account credentials to anyone without them being able to answer preset security questions/mobile confirmation/backup email. If you only setup mobile confirmation and did so with a wrong number, then google will not give you your account back. It will be lost to the void.
Having a mobile phone number on your account is one of the easiest and most reliable ways to help keep your account safe and ensure that you can get back into your account if your account is taken over or you forget your password. Your mobile phone is a more secure identification method than your recovery email address or a security question because, unlike the other two, you have physical possession of your mobile phone.
Hackers target accounts without phones because they're easier targets. Add a phone and join hundreds of millions of other Google users who have helped stop hackers in their tracks.
Remember that changing your Google Account password changes it for all Google products you use, like Gmail and YouTube, so be sure to use your new password the next time you sign in.
Creating a strong password
To keep your account safe, here are a few tips on how to create a strong password:
Use a different password for each of your important accounts, like your email and online banking accounts. Choosing the same password for each of your online accounts is like using the same key to lock your home, car and office - if a criminal gains access to one, they can break in to all.
Use a mix of letters, numbers, and symbols in your password.
Try using a phrase that only you know. For example, "My friends Tom and Jasmine send me a funny email once a day" and then use numbers and letters to recreate it. "MfT&Jsmafe1ad" is a password with lots of variations.