Please tell me how to open the scanner glasswhich appeared to be fixed in canon MP237 scanner.
SOURCE: Hardware Internal Fault
This looks like a hardware fault. I hope (by now) that you have got an RMA and had it replaced.
SOURCE: Glass Dirty on the Inside
I visited the web site below and was able to clean the glass so easily. Works great now!
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=nl&cc=nl&dlc=nl&docname=bps05616#
SOURCE: Scanned pictures has thin blue line running through it
I had the same problem with My Espon Perfection V500. I called tech support and they had me do the following sequence.
1. Turn off the unit
2. Unplug the lid from the base
3. Replug in the lid.
4. Turn the unit back on
5. Go into the Epson software in Professional mode, Configuration, Other and select Reset All
6. Rescan the picture.
It worked after that. Of course it also lost all my preset sizes in my Custom box and any other settings I had. I suspect the lid plug is what the problem was.
Another word to the wise. To test it I put in a picture that was laying on my desk and rescanned it and was disappointed to see the line in the result. A few minutes later I discovered that this particular line was in the original picture.
SOURCE: hp 7400c haze on INSIDE of scanner glass
I figured this one out.
There is a language panel on the front (that tells you what each button does). The original instructions mentioned putting the panel on but not taking it off. If you use a small, thin screwdriver or thin, dull knife from underneath, you can work your way across the bottom edge, popping off the language panel. When you remove the panel you reveal three screws, one rather tiny one in the center toward the bottom, and two medium sized ones to the sides closer to the top. Slide the glass cover up and off. There are two more medium sized screws near the slots for the cover. Remove all five screws. The assembly with the glass comes right off, allowing you to clean both sides.
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