Question about Crock Pots & Slow Cookers
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Posted on Jan 02, 2017
SOURCE: missing rubber feet
I called 1-800-5574825 The Rival Company Customer Service Dept. I found my instruction booklet and it had this number. They do not have a replacement part for this item. The customer service person was very polite and said since it was under warranty (under 1 year) she is sending me a brand new slow cooker. Very wasteful since I just need the rubber foot, but at least they are sticking behind their product. I hope this helps someone else.
Posted on Oct 28, 2008
There should be a few screws on the bottom that if removed will allow the dis-assembly of the unit. The screws may be inside the rubber feet.
Posted on Jul 07, 2014
Testimonial: "There are no screws, there are two long rivets with these weird clips that hold the whole top on. Is there a trick to getting those clips off? If I try to force them it seems like I will dent more of the bottom."
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