Question about Microwave Ovens
Latisha, I wouldn't assume it is the keypad itself. Does it light up or do anything at all? If it seems totally dead that suggests some problem with the power supply to it, which is inside the cabinet. So here is some advice. Do not attempt to access the innards, as there are lethal voltages in there, even when the power is off.
But not all is lost. The entire wiring diagram for the serviceable portion of a microwave oven would fit on the bottom of your shoe. So, microwave ovens are relatively easy to trouble shoot for an experienced technician, and many problems that seem really bad to the user, are actually not very expensive to diagnose and fix. So, take it to a qualified repair station you trust and get some $$ numbers from them. You may find it worth fixing. If not you can always just trash it.
Posted on Dec 08, 2016
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Posted on Jan 02, 2017
The problem is more than likely in the microprocessor control board, sometimes a bad relay, or poor solder points.
Posted on Mar 12, 2012
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