Question about Dyson V6 Motorhead Bagless Cordless Stick Vac

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Is the dyson v6 motorhead stick version good for wood floors? Will it scratch them over time? we have 30 days to try this one out but wanted to be sure they are good for wood?

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Posted on Jan 02, 2017

  • 833 Answers

SOURCE: DC15 - scratching wooden floor

You should have an adjustment to remedy is usually called a pile adjustment and is often found in the area above the beater bar.  
Is the bar worn?  Is there something in the bar causing the scratches?

Posted on Nov 27, 2008

  • 167 Answers

SOURCE: scratching my floors. Where is the nearest repair shop for Dyson

Hi its Darran at Dyson.

Please call our Helpline on 1866MYDYSON so that one of our advisors can assist you.

Kind regards
Dyson Customer Liaison

Posted on Apr 15, 2010

  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: how do i alter the dyson dc04 to use on hard floors

    Hi there, it's Jack at Dyson.

    If your DC04 has a brush control on the cleaner head, you'll need to set this to 'On' for carpets, and 'Off' for hard floors. You can find out how to do this on our Support site:

    If your machine does not include the brush control, it will only be suitable for vacuuming carpeted surfaces and we'd advise against using it on hard floors in upright mode. However, you can use the hose and wand to vacuum hard floors and we have several suitable hard floor tools available which may help.

    I hope this helps - if you'd like further advice you can reach our freephone Helpline on 0800 298 0298. Just to let you know, our Helpline is available from 7am-10pm, 7 days a week.
    Best wishes,
    JackDyson Online Customer Support

    Posted on Mar 06, 2013

    • 14581 Answers

    SOURCE: My Dyson V6 Motorhead runs intermittently. I have cleaned the collection chamber but still not fixed. Help!

    Return it and have it fixed under warranty.

    Posted on Dec 05, 2016

    • 41466 Answers


    if not a good heavy extension it will cause possibly burnout of the motor

    Posted on Dec 13, 2016

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    Mymy v6 motorhead shuts off intermitently on high and low power. can I fix this here

    Hello, this is Ava with Think Crucial.

    Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.

    You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care

    Dec 17, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

    1 Answer


    if not a good heavy extension it will cause possibly burnout of the motor

    Dec 13, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

    1 Answer

    Not much suction

    Hi there, it's Jack at Dyson.

    If your DC21 Motorhead doesn't seem to be picking up as well as it should be, you may need to wash the lifetime pre-filter. In normal use this should be washed at least once every 3-6 months using cold water without detergent. Allow at least 12 hours for both parts of the filter to dry completely before replacing them in your machine.

    You may also want to follow the steps shown in our online Support guide to make sure the Motorhead floor tool, wand and hose are free of any obstructions:

    If you'd like some further guidance from our experts after giving this a try, we're happy to help. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Feb 28, 2015 | Dyson DC21 All Floors Stowaway HEPA...

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