Question about Vacuums
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Posted on Jan 02, 2017
SOURCE: Dyson making loud noise
If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...
Posted on Aug 07, 2009
Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.
Posted on Oct 04, 2009
Hi its Darran at Dyson.
It sounds as though the machine is blocked. with the machine switched off, check the base of the machnie by removing the soleplate and clearing any obstructions. With the soleplate removed, you will be able to check the internal hose and clear any threads or hair trapped around the brush bar.
If you would like a step by step guide, visit the Support section on our website at www.dyson.com.
I hope that you find this information useful.
Dyson Customer Service
Posted on Apr 22, 2010
Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.
Posted on Mar 22, 2011
Per my previous reply, please give us a call on 1-866-693-9766, or email us at askdysonUS@dyson.com, as we'd be happy to provide assistance with this issue.
We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Apr 10, 2012
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