Question about Pure Digital Flip Video Ultra Camcorder

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Says software is corrupt and need to uninstallfor flip video camera

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  • 51 Answers

Uninstall and Re install the software. if problem persists try getting the software from manufacturer web site and re-install from that file.

Posted on Jul 20, 2009

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3 Answers

CAnt get video camera program to load into computer anymore.


In Windows have you tried clicking on my computor when camera is connected in your usb slot it will show the Flip as a drive.Right click on it & then right click on Setup_Flipshare.exe and reinstall the programme.

Aug 12, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Installation corrupted, how do we uninstall. Unins...


i have a corrupt flip video file,but cannot uninstall because it is not on my add/remove prog.

help

May 20, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Flipshare software corrupted and want to uninstall


Hello :

Check for viruses or registry errors on your system . That will help .

please don't forget to rate !

Apr 04, 2010 | Pure Digital Flip Video Ultra Camcorder

2 Answers

My computer does not recognize my flip cam anymore when I insert the usb.. it used to work fine now the software does not open..


Finally I solved it!!!!
Situation: My Computer (MAC And PC) wasn't recognizing the FLIP ULTRA HD, because it has a corrupted file, but couldn't format because there was no communication between camera and computer

Solution:
1. Charge your batteries until get the FULLY CHARGED icon (Green Battery)
2. then remove the batteries without unplugging the USB
3. Voila...computer recognize the USB
4. Format the Camcorder with the Following tutorial: http://www6.nohold.net/CiscoFlip/ukp.aspx?vw=1&docid=763c871b45fc4b20b5a671b24c909
20e_Reformatting_and_Reinstalling_FlipShare_
on_a_Flip_Camcorder.xml&pid=4&respid=0&sni
d=2&dispid=0&cpage=search

5. Install software in camera...


6. CONTINUE VIDEO CLIPPING!

Feb 18, 2010 | Pure Digital Flip Video Camcorder

2 Answers

My Flip Video Ultra (out of warranty) has a six minute video of my grandson's piano recital that I would like to retrieve from the camera. However, on my PC laptop running XP and the Dell Desktop, when it...


Hi there kathleen,

If you plugin other usb device, does the computer recognizes it? With your xp computer, plugin your Flip and turn it on. Try to right click your windows start button and choose Explore. Then from the left panel, look for the drive letter associated with your Flip. If you're lucky, upon clicking on that drive, it will show its contents to the right.

If the above did not work, then we may need to format your Flip and try to recover the video using a recovery software later.

Jan 02, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Can't download movies from my flip camcord


You need to install the compatible software to your computer

Apr 17, 2017 | Pure Digital Flip Video Ultra Camcorder

3 Answers

Flip Ultra HD and Mac Os X -- version 10.5 Problems installing FlipShare Help! When I try to install Flip for Mac, it freezes in mid-installation, and never closes. It does install a Flipshare...


I had the same issue with my new ultra hd and my 2008 imac. Basically, I just downloaded flipshare from pure digital's website and all is good. Another problem I have run into is that when I first plug the camera in, it asks if I want to update the cameras software, when I click 'yes', it gives the error, "unable to update camera software."
Last but least, Imovie 08 gives an error when I try to import the movies. No biggie, I just double click on the "dcim" folder in the flip video folder of the camera and I can drag the videos to my desktop, then into Imovie.
So far, not the seamless experience I was expecting, as this unit is supposed to be 100% compatible with mac's.
Steve

Sep 11, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

FlipShare software won't install


I had the same problem when plugging my Flip into the USB port. Kept saying a file was corrupted. I went to the Pure Digital Technologies website and downloaded the upgrade/program directly and it installed fine. You might try that if you already haven't.

Jun 12, 2009 | Pure Digital Flip Video Ultra Camcorder

2 Answers

Flip software (Flip Share) quits unexpectedly on my Mac 10.5.6


HERE IS WHAT FLIP VIDEO SENT FOR A FIX:
Dear Suzie,

Thank you for contacting us.

We will need to try to uninstall and reinstall the FlipShare program on your Macintosh computer. To do this please try the following:

1. Please open your HD and in the search field type “3ivx”. Drag all 3ivx files into your trash can, and empty it. To uninstall FlipShare on your Mac, please go to MacIntosh HD > Library > Application > Support > Flip Video > FlipShare Uninstaller
2. Reboot the computer

If you are receiving the message, "Unable to update database file," when upgrading to FlipShare 5.6, there may be a corrupted file within your existing FlipShare database.

Please try the following to upgrade to the current version of FlipShare and import your videos into the application.


1. Copy your entire FlipShare Data folder onto your desktop or another drive
- the FlipShare Data folder can be found in "Username">Movies>Flip Share Data>
- ensure that you have copied all of the contents of the FlipShare Data folder and have secured a complete back-up of this file

2. Delete the FlipShare Data folder from your "Username">Movies>Flip Share Data>

3. Uninstall FlipShare
- MacIntosh HD > Library > Application Support > Pure Digital Technologies > FlipShare Uninstaller

4. Reboot your computer

5. Click on the link and follow the on-screen instructions to install FlipShare 5.6 onto your computer

For Macintosh systems (including Snow Leopard): http://download.theflip.com/update.theflip.com/app/fvsw/561/update/Setup_FlipShare.dmg

6. Once FlipShare 5.6 has fully installed, launch the program

7. Go to the Help directory and choose "Recover other FlipShare files..."

8. Click Proceed and select the Videos folder of the drive where you saved your FlipShare Data folder
- the FlipShare Data recovery tool will import your videos into FlipShare


Should the issue persist, please do not hesitate to contact us again so we may further troubleshoot.


Thank you,
Flip Video Support

May 05, 2009 | Pure Digital Flip Video Ultra Camcorder

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