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Can I leave the battery charger plugged in to my Dyson DC44 animal after the battery is fully charged

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I take mine off the charger just for safety seasons dont like leaving things plugged in after its charged.

Posted on Dec 07, 2016

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My vacuum won't turn on or charge. How can I fix this?


Find an electrical tester and see if the charger is charging when it is plugged in.
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If you have a DC voltmeter and can see the contacts in the charger, you may be able to see it the charger has a output. But with the newer electronics for battery charging, the battery may need to be in the charger to get a reading. My guess is you do have a bad charger.

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Green light comes on when I try to use it


Hi there, it's Jack at Dyson.

If your DC44 won't run when you hold the trigger down, but displays a solid green light, this indicates that the battery is out of power. If this continues after you've connected the machine to the charger cord for at least 5.5 hours to recharge fully, it suggests that there could be a fault with the charger, battery or main body.

When you have your DC44 to hand I would encourage to you call the Dyson Customer Helpline so our experts can talk you through some simple diagnostic checks. Once we're clear which part is affected, we can confirm if a replacement is covered under your Dyson warranty.

You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

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Is the charger dead?


Hi Malgorzata, it's Jack at Dyson.

I'm sorry to hear your machine isn't charging. In order to confirm whether the fault lies with the charger, battery or main body, our experts would need to talk you through some simple diagnostic checks when you have your DC44 easily to hand.

When convenient, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

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Why can't I make my dyson dc44 work


Hi there, it's Jack at Dyson.

I'm sorry to hear about the difficulty you've experienced with your DC44 Animal. In order to diagnose the cause of the issue and determine the correct resolution, we'd need to take you through some quick troubleshooting checks when you have your machine to hand.

When you have a moment, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if this is covered under our 2-year parts and labour guarantee.

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Dyson DC44 Animal Handheld Vacuum, keeps cutting out


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1 Answer

Green light on DC44 but nothing is happening


Hi Emma, it's Jack at Dyson.

I'm sorry to hear your DC44 Animal doesn't seem to be working correctly. If the green LED indicator on the machine lights up, but the machine itself doesn't run, this suggests the battery is flat. It could mean that it's not recharging correctly when connected to the docking station.

It would be worth temporarily disconnecting and removing the charger cord from the docking station and plugging it directly into the machine - the machine should recharge fully within 3.5 hours. If the machine then works as normal the charger cord may not have been corrected fitted to the docking station.

If you'd like further advice from our experts after you've given this a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

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Not starting at all


Hi there, it's Jack at Dyson.

The issues with your DC44 Animal sound unusual, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.

When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.

Dec 01, 2013 | Dyson DC44 Animal Cordless Vacuum

1 Answer

DC 44 animal wont charge. Charge light comes on then off after about 30 seconds.


Hi Darren, it's Jack at Dyson.

I'm sorry to hear you're having difficulty recharging your DC44 Animal. It should charge from flat within 5.5 hours when connected to the charger assembly, or placed in the docking station, as shown in the video above.

The charge light will turn off once the battery is fully charged. If it seems to be shutting off prematurely, we would need to take you through some quick diagnostic checks when you have the machine to hand. This will help us confirm what may be needed to resolve the issue.

Please give the Dyson customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA), to speak directly with our team of experts.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

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