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My cookie dough keeps riding up the beaters. My butter was soft and its happened with my last two recipes.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: The tilt button is not working

Okay, we just figured this out ourselves.
There is a little hole on the neck of the mixer, where the mixer motor meets the neck. While pushing the tilt release button, stick a small screwdriver into the hole (it will not go far) and pry the latch upward. While holding the latch up and the tilt button, have someone pull up on the motor while holding down the base. It might take a little muscle, but after that, the motor will be able to tilt back and forth like it did before it got stuck. If you are the one holding the tilt button and latch, please wach your finger so they don't get pinched when the motor swings up.

Posted on Dec 23, 2007

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  • 145 Answers

SOURCE: beater rubbing bottom of bowl

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Posted on Jul 08, 2009

whlyon42373
  • 71 Answers

SOURCE: Middle better comes loose

Try placing some "braces" rubber bands around the shafts of the beaters. This should tighten the hold of the shaft with the mixer and keep them more straight.

Posted on Dec 15, 2009

Testimonial: "I will try the rubber bands the next time I use the mixer - Thank you"

hslincoln
  • 235 Answers

SOURCE: i was mixing a double batch of cookie dough and it

Hi CHRISTIMARR. It’s never a good sign when you get smoke from an electrical appliance, so yes you probably ruined your motor. You did the right thing by turning your mixer off before any more damage could occur. The best way to determine the full extent of the damage is to disassemble your mixer and get a good look at all the electrical components. Between ‘seeing’ and ‘smelling’ you should be able to find where the smoke originated and what parts potentially need replacement.
That being said if you are DITY type person and feel adventurous, replacing the motor is a relatively easy repair you can do yourself. I’ll assume your mixer is no longer under warranty. Be sure you have the Parts List manual on hand. If you're lacking one, you can download it from the KA website http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KT2651X, and select, KT2651XSG3.pdf (325.07 KB) under Parts List (13). (Check to see it this matches your mixer model.)
Turn to pages 4 & 5, titled: Case, Gearing And Planetary Unit for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 2 Motor (10 Tooth), KT Part # 9706548). This is most likely what needs to replaced. But also look at Illus Nos. 8, (Speed) Control Assembly, #9, Hall Effect Sensor, and #30, Motor to Control Lead, which are the other electrical components. Your smoke originated from one (or more) of these four items.
Here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; and partstore.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers are different models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel replacing the motor or other electrical components is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
And if this still doesn’t appeal to you, remember… Christmas is only 8 more days away!
I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Posted on Dec 17, 2009

hslincoln
  • 235 Answers

SOURCE: Motor now has two speeds: off and 10 (highest) -

Hi REEDKL, Merry Christmas and Happy New Year! Based on your mixer’s symptoms, my first thought is that your mixer’s internal controller assembly (the speed knob), has gone bad. The inspection and troubleshooting of the control assembly is something you can do yourself, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer.
If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in this case, KP26M1, and then select the last file: KP2671XWH3.pdf (325.07 KB) that appear under Parts List (21). Check to see that it matches your mixer model.
Turn to page 4, Case, Gearing and Planetary Assembly and locate Illus. #8, Control Assembly. This is what you’re looking for when you get the top (Illus. #1) off the mixer head.
First check to see if any of the connections have come loose. If everything looks tight then you probably need to replace it. Unfortunately the whole controller assembly is on a little PC board filled with resistors, capacitors and diodes, which was not meant to be 'home fixed' and where my ‘electronic expertise' ends. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not, or you can just order replacement parts without the testing.
Although you don’t need to get further inside your mixer to make this repair, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer that you might want to keep in your ‘toolbox’, should you have to delve inside your mixer in the future. The mixers displayed in the links may be different than your KA model, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able replace any part to your KA mixer.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Posted on Jan 04, 2010

Testimonial: "This is great information! I never expected to find help like this. Will move on it. Thanks!"

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2 Answers

I can't get the dough attachment off my Kitchenaid stand mixer. I have tried oil, filling up the bowl with soapy water and letting it stand overnight, pouring teapot after teapot of boiling water ove


Hi Georgette
You need to encourage movement between the beater and the silver shaft it locks on to. There is nothing that you can unscrew to make it easier. Get a can of CRC and try & get it around the silver shaft at the top of the beater plus you should be able to get a bit in that side slot where the beater engages with that driving pin. Rock (twist) the beater side to side and slowly the grip will loosen and you will be able to encourage it off. Once you have it off you will need to clean out the CRC and polish up that silver shaft. Next is the more difficult part, you need to polish up that hole in the beater. What you are trying to do is remove the build up of flour in the hole so that it is pretty much shiny in there again without being significantly bigger than it was originally. I use a rat tail (round) file to do this job, you are just removing the darker build up in there. When done a good wash and dry and it will be like new again. Keep the hole clean of flour and it may not happen again.

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1 Answer

Beater is stuck


I had this happen on my Kitchen Aid mixer. There is probably a build up of dough/cake mix etc inside the hole where the beater fits into. Fill a mixing bowl or a jug deep enough to fit over beater with very hot or boiling water. Immerse the stuck beater in the water up to where it connects in to the mixer and hold for about minute. Once the hot water has melted the build up you should be able to remove the beater. Hopefully this may work on your brand of mixer.

Apr 14, 2014 | Blakeslee DD-60 Stand Mixer

1 Answer

One of my blades is stuck and I can't engage the release


Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.

From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft

Jul 19, 2011 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

First time using bread dough beater It was hard to put on and am unable to remove


Make sure your Beater can slip in and out of the Beater Shaft

easily. Do not force the beater onto the Shaft if the shaft is bent.

If it cannot be removed easily by hand, use a soft rubber mallet

(not a steel hammer) to slightly tap the beater so it can be moved

up and down the shaft or from side to side. Then you can easily

turn the beater left and remove it from the shaft.


From Kitchenaid Manual:

To Attach Flat Beater, Wire Whip, or Dough Hook

1. Turn speed control to OFF.

2. Unplug stand mixer or disconnect power.

3. Tilt motor head back.

4. Slip beater onto beater shaft and press upward

as far as possible.

5. Turn beater to right, hooking beater over pin on shaft.

6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook

1. Turn speed control to OFF.

2. Unplug stand mixer or disconnect power.

3. Tilt motor head back.

4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft.

Jul 17, 2011 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

Bread dough beater will not come off


Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.

From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft

Jul 17, 2011 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

I just got my mixer a few weeks ago for Christmas. I have made cookies twice. My problem is that the bottom of the bowl doesn't get scraped. The first time, I ended up putting more flour in the dough...


Put the flat beater on and mount the bowl to the machine. Now look for the screw next to where the beater mounts on the head- this is the adjusting screw. Turn it counterclockwise to lower the beater, just a quarter of a turn, and then check where it's running in the bowl. Repeat as necessary. If you need to raise the beater, just turn the screw the other way.

lp

Jan 10, 2011 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

Middle better comes loose


Try placing some "braces" rubber bands around the shafts of the beaters. This should tighten the hold of the shaft with the mixer and keep them more straight.

Dec 15, 2009 | Sunbeam 2346 Heritage MixMaster Series...

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The dough hook is stuck in the beater shaft of kitchenaid mixer


It sounds like it got overloaded when you last mixed dough. It will only come off the way it went on. If it has been bent on, it may need a bit of gentle encouragement.

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2 Answers

The head to my kitchen aid mixer bounces up when kneading dough


This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Apr 05, 2009 | KitchenAid Food Mixers

1 Answer

Beater rubbing bottom of bowl


This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

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