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First time using cricut imagine...the cricut is turning on but the welcome screen options are not appearing

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Posted on Jan 02, 2017

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CricutAddict
  • 13 Answers

SOURCE: my cricut will turn on but the lcd screen is black

Sounds like you have a bad connection in there. I would contact Cricut for tech support; they will probably be able to send you another machine to replace yours. Mind you they will put a charge on your card and remove it when they receive your machine. I hope this helps if you need their contact number get back in touch with me.

Posted on Mar 25, 2010

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My Cricut Explore Air wont cut


If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.

correct cut settings.
  • Remove the blade housing, then remove the blade and ensure that there are not any bits of paper stuck to the blade or lodged inside the blade housing. Ensure that you replace the blade housing correctly into the machine. Once clean, test your cuts again. If the blade and housing are already free from debris, or cleaning it did not help, proceed to 3.
  • Try an arm buoyancy test: gently press down on the black arms that surround the blade housing and then release them. Do they bounce right back up, or do they stick or rub in any way? If they stick or rub, please contact Customer Care through one of the options below for further assistance. If they bounce right back up when released, proceed to 4.
  • Increase the machine pressure settings and try your cuts again. If this does not change the cut result, proceed to 5.
  • Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.
  • Perform a Hard Reset on the machine. If this does not help, proceed to 7.
  • Check your machine's firmware version. If the firmware is not up to date, perform a Firmware Update using Cricut Craft Room, a Gypsy device, or Cricut Design Studio.
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  • If the machine is still not cutting through materials, or is only scoring the paper, please contact Customer Care through one of the options below for further assistance.
  • Forced Firmware Update on the machine through Cricut Sync.
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  • Attempt a Format and Restore on the machine through Cricut Sync. Please note that this step should only be taken if all other steps have failed to resolve the issue.
  • If this does not resolve the issue, please contact Customer Care through one of the options below for assistance.
  • new blade. If this does not help, proceed to 5.
  • Adjust/increase the Multi-Cut setting in the Cricut Craft Room cut preview screen and retry your cuts. If this does not change the cut result, proceed to 6.
  • Retry a cut using a new blade housing.
  • If the machine is still only scoring or not cutting through the material, please contact Customer Care through one of the options below for assistance.
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    Cricut expression 2 has no power, will not turn on


    Any resolution to this issue? I like stone234 have narrowed it down to the cricut not getting power past the power board. I tested the two prongs that feed the red and black power for the main board and no voltage. Cricut Exp 2. Powered on as soon as I plugged it in. Plugged in usb to computer, I didnt have the software so i searched for it then started downloading it and noticed the screen on the unit was frozen. unplugged it and after plugging it back in it wouldn't power back on.

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    How do I update my cricut imagine to accept the gypsy update?


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    How to restore Dell Dimension 8200 to original factory setting?


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    2. Enter the date, time, and time zone in the Date and Time Settings window, and then click Next.

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    My cricut will turn on but the lcd screen is black


    Sounds like you have a bad connection in there. I would contact Cricut for tech support; they will probably be able to send you another machine to replace yours. Mind you they will put a charge on your card and remove it when they receive your machine. I hope this helps if you need their contact number get back in touch with me.

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    Cricut makes loud grinding noise and will not turn roller bar


    My wifes' cricut seems to have had the same problem. Try turning off the power, then manually slide the cutting carriage to the left look inside to the right. you should see a red button pull on it until it clicks. power up the cricut and see it it works. it solved the problem for my wife.

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    Jpeg file onto a cricut


    Cricut does not accept jpegs. They use their cartridges that come with the machine and others that you can purchase. However if you have Cricut Design Studio you can design your image with the cricut. Any further questions feel free to ask.

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    You may want to try resetting your Cricut to see if that fixes the problem. To reset the Cricut machine, turn the unit off for five minutes. Roll all the dials all the way up and all the way down five times each. Turn the Cricut back on. This is the manufacturer's reset process. Good luck!

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