Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!
Posted on Dec 03, 2007
SOURCE: HP c4280 says carriage jam
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
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Posted on Feb 03, 2009
Check the adjustments for the paper your using. Open the printer and look on the rollers you'll probably find paper or an obstruction clear it and also clean then rubber moving parts with isopropyl alcohol to give them their grip back.
Posted on Jun 21, 2009
SOURCE: I keep getting the paper
Sure sounds like your paper sensor is either broken or somehow jammed or stuck, and keeps triggering when the paper pushes against it. Try to inspect the sensor for any abnormality, or stuck parts. You may have to get it serviced, and in that case, get an estimate first.
Good luck, hope this helps.
Posted on Sep 23, 2010
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