Question about Tomtom GO 910 GPS Receiver

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TomTom Go 910 comes on, then goes off

Cannot get it to go past the TomTom logo screen, but if I hold the on button down it comes up with a load of technical data, then the pale green screen comes on, it looks like it's going to come on, but it goes back to the main TomTom logo and then it goes off; it's on the charger when it does this, as there's nothing at all happening if it's off the charger

As soon as I take it off the charger it goes off; it did this once before and then miraculously started to work properly....now it's done it again\r\n

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Sounds like a dying battery. There is not enough charge being maintained in the battery to complete the loading of the data. ChaNGE THE BATTERY

Posted on Jul 22, 2009

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My first problem was that when i pressed the on / of button it flickered( green light) but did not activate the tomtom. even after a long charge it did not seem to retain its charge. i replaced the battery and immediately it sprung into life. so being a new battery i put it on charge over night. in the morning i tried to use it and it shut down after 10 mins . it has been on charge again and though when the on/of light is now constant the machine does still now not switch on. can you help me please . Thankyou David

Posted on Aug 27, 2009

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Hi,

Had exactly the same prob on mine. The reset button is at the back of the unit, underneath the top, above and to the right of the dock connector.

Best way to see it is to hold the tomtom upside down with the screen facing towards you. Find the dock connector (circular connection at one end, with a row of pins to it's right), look above and you'll see a cut out with a pin hole in it.

In the age old tradition, an unfolded paperclip is the weapon of choice here. Place the paperclip in the hole and that's the reset button.

Here's a pic I found on www.tomtomforums.com (posted by Pedro2NR)

faaa99e.jpg

Hope this helps, Yours, Paul

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http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

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