Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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I have an office jet HP L7780. We changed the yellow ink, but is still giving an error that needs changed. We tried taking it out several times and putting back in. Any suggestions why we keep getting the error to change the yellow?

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First off, make sure the yellow cartridge has snapped into place..
You may simply need to reset the printer to clear the message, but this often has to do with the alignment page the printer uses to set itself up, and could be a challenge to repair. Many of these printers need to scan the alignment page to complete the process, and then you have to press ok or cancel, depending on the model. Make sure you follow the instructions on the printed alignment page and press the appropriate button on the printer console to complete the alignment and you should be able to clear this error...
If not, please follow the instructions outlined in articles here and here to help you with this issue, or search other pertinent articles from here. Frequently cleaning and a reset will resolve it.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 20, 2009

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Posted on Jan 02, 2017

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---->> Tirzo

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