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Pilot light of gas fireplace went out. Normally the pilot light is lit, and you turn on the fireplace with a light switch on the wall. Is it safe to relight the pilot with a match ?

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Yes you can relight it but leave the wall switch in the off position when you have relight pilot hold in for 30 seconds then turn to on position , Then wait a few mins then turn on wall switch.

Posted on Dec 07, 2016

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If the stove or fireplace doesn't have electronic ignition then yes its looking for a pilot lite I used to have a old water heater that did this , turns out the problem was defective gas regulator making the pressures go up/down also was leaking outside that's what made it noticable

Posted on Dec 07, 2016

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1 Answer

Gas fireplace won't light


Your fireplace does have a pilot. It is either millivolt, where you manually light the pilot and use a remote or wall switch to light the logs
or is IPI where it still has a pilot light but the reote or wall switch lights the pilot first then the logs. The second version has a non-standing pilot. In either case, it sounds like a pilot assembly issue. When you "throw the switch", do you hear clicking inside the fireplace? If so and it does not light, you may have a pilot assembly issue. If there is no sound at all, then you may have a bigger issue with the control module. The only sure way to know which is the culprit is to have a certified technician come oput and examine your fireplace.

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I have a Marco gas fireplace model# 794019C. It is the millivolt pilot generator type. I first changed the thermopile and cleaned the spark ignitor to get it to light. I have checked continuity and...


Mike, I suspect that the problem you're having is not related to the new Thermoplie (Pilot Generator) you installed. Its with the Thermocouple. The clue was "Some of the time its hard to keep the pilot light lit". The Thermopile controls the opening and closing of the gas valve, when the wall switch is turned ON/OFF. The Thermocouple, is what keeps the gas valve open and pilot light lit all the time. If there's no flame heat on the Thermocouple, it closes the gas valve. Rather than replace it, you can try polishing it with some very fine sand paper, then wipe the tip with a cotton ball soaked in alcohol. If the Thermocouple is really pitted, don't attempt this. Just replace it. If you do replace it, when you make the connection to the gas control valve, finger tighten the nut, then tighten only 1/4 turn more with the appropriately sized wrench.

By the way, MARCO is no longer in business as MARCO Fireplace. It was purchased by Lennox Hearth, a division of Lennox Heating. And your model firsplace is no longer manufactured. If you continue to have problems with it contact Angie Parrish at Lennox via email angie.parish@lennoxhp.com.

Hope this helped you solve the problem. Please be kind enough to rate my response to you. Thanks and have a good day!

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I need help relighting the pilot light on my Marco mfg gas fireplace-model # 794015c


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I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.

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