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Is there a reset? Emptied container, hit power on b4 container replaced, now power button lights, no power

Dyson dc 28 vacuum

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Yes the dust cups need to be in place b4 the motor will run on a dyson vac , id look to see if you may have bent or broken the little white plastic switch under the dust cup

Posted on Dec 07, 2016


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Posted on Jan 02, 2017


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I have a dyson dc 28 and I can't release the handle from the base so I can vacuum

Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty reclining your DC28.

It's possible this could occur if an item such as a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve mechanism. This is easy to check for - after turning off and unplugging the vacuum, lie the machine on its side and open the duct inspection port, then remove any objects or debris:


If you can't find anything, but continue to experience difficulty reclining your vacuum, please get in touch with our experts directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Sep 14, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

How to get at beater bar belt on dyson dc 28?

Hi there, it's Jack at Dyson.

DC28 includes a durable belt engineered to last the lifetime of the vacuum in normal use. It's part of the high-torque clutch mechanism, and we wouldn't recommend attempting to access or remove it as this could damage the machine. The belt is protected by a sensor which will shut off the brush bar for protection if something jams it, so it's very unlikely the belt itself would be at fault.

If the brush bar isn't rotating, the machine may need a simple reset. After checking the cleaner head for any obstructions, you should be able to reset the vacuum following the steps shown in our video guide:

If you continue to have difficulty after trying this, please contact our experts directly for further assistance. If a repair is needed, we can also confirm if this is covered under the 5-year Dyson warranty. You can reach us by calling 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jul 20, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

Reset switch location

the reset button is in the on switch what you need to do is unplug from wall socket then press the on button down hard to reset.

Aug 14, 2013 | Dyson Vacuums

1 Answer

The red power button continually flashes, and the bottom will not spin when placed in the deep/med/short pile mode. I have an Animal DC 28.

i just talked to dyson about the same problem this am, it has to do with the digital control panel inside. i called the dyson number and was told in my area, sears is who fixes them now. give dyson a call and they will give you a job number and tell you who fixes them where you live. paul

Feb 13, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson DC 28 Brush Bar spins < 5 secs and then red light activates

Is the machine not turning on? There may be a push button circuit breaker on this machine but I doubt it. I have no personel experience with this specific device. Are you sure you have power going to the sweeper? All guards, filters and shields are in their proper place?

Let me know


Sep 23, 2009 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Cleaned and emptied a Dyson dc o4 cleaner and it won't start

Sometimes they may need to have the plug replaced as there may be a break in the lead. Otheriwse it could be a problem with the lead at the machine end, or a switch problem.

Apr 02, 2009 | Vacuums

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