Question about HP LaserJet 3380 All-In-One Printer

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Paper stuck in adf of HP Laserjet 3380

I have a piece of paper stuck in the paper feeder and I cannot get it out. This perforated piece of paper ripped when the adf was turning it through.

I have opened the lid, lifted all the movable parts, but the paper is still stuck and there are no release mechanisms to free it - I cannot find any other way to remove it and am reluctant to start removing parts with a screwdriver. I have pushed, pulled every possible part and holder. If you have any ideas, please help! Thank you.

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Please follow the instructions for clearing the paper jam outlined in this article from the HP online support site. Here's another link with info on the manual feed in case you need it, and the home page for your printer in the event that a manual would help.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 20, 2009

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