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We purchased an item on 11/12/15 has a 12 month guarantee - it has stopped working how do we get a replacement

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Is the date a typo? If you bought in 2015 the guarantee is expired. If you meant 2016 then the company you bought it from should replace it.

Posted on Dec 06, 2016

Testimonial: "It is 12 mths which will expire 11/12/16 - which means I still have 5 days of guarentee"


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