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I received an email stating to return directly to Dyson!

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  • Vacuums Master
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Yes the Dyson products are not returned to the store you must get an RMA number and return it to Dyson directly

Posted on Dec 06, 2016

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Posted on Jan 02, 2017

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Best Upright Vacuum You Can Buy!!


Paying a high price for a vacuum does not translate into best performance. My daughter purchased a Dyson (over $700.00) and after considerable goading, she accepted the challenge I had posed. Clean her carpet with her Dyson until she was satisfied that it was clean and then use my Kenmore SensorClean (no longer available by that name and over 10 years old) over the same area and see the results for herself. After the test, she stated she could feel the difference on her bare feet and immediately purchased the Kenmore Elite Bagged Upright Vacuum Cleaner ($279.00). The Dyson is now collecting dust (on the outside). With a build-in fiber-optic dirt sensor, you don't have to guess when the carpet is clean, the vacuum lets you know via the lights. Its suction power is second to none, the extra long cord lets you cover more area without having to change outlets and the direct-drive means no belts. You have 30 days on any purchase to return it, so try it for yourself, you may soon be purchasing a new vacuum that is worth every penny.

on Apr 04, 2015 | Dyson Vacuums

1 Answer

Have mislaid instructions for docking station wall mounted for dyson animal doc 59. Where can I find please ?


Hi there, it's Jack at Dyson.

Just to confirm, were you looking for directions on installing DC59's docking station? If so, please email me directly at help@dyson.co.uk so I can provide you with these, and answer any other questions you may have.

I'll look forward to hearing from you.

Feb 16, 2015 | Dyson Vacuums

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I want your instruction manual for my Dyson dc59 in french


Hi there, it's Jack at Dyson.

As the Dyson DC59 Digital Slim cordless vacuum is not sold in France, we don't have the User guide for this particular model available in French. However, the very similar DC62 is on sale in France and I would be happy to email you a .pdf copy of the DC62 User guide.

Please email me directly at help@dyson.co.uk so I can arrange this for you. I'll look forward to hearing from you.

Feb 12, 2015 | Dyson Vacuums

1 Answer

Disassembly of dyson dc50


Hi there, it's Jack at Dyson.

I'm not sure which part of DC50 you're trying to remove - I've included our Getting started video below, as this shows how the machine is assembled, and may be useful to you.

If you email me directly at askdysonUK@dyson.co.uk with some further information about which parts you're trying to remove, I should be able to help.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 21, 2013 | Dyson Vacuums

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Locations of Dyson service centres in South East France


Hi Robin,

I'm sorry to hear you're having difficulties with your Dyson. If your machine is overheating, and doesn't seem to be picking up as well as usual, it's likely to be due to a blockage - the filter may also need a wash.

I can't provide a direct link as you haven't stated which model of Dyson you own, but if you visit http://www.dyson.fr/support/help.asp?article=2 you'll be able to identify your machine from the list. The step-by-step support guides should allow you to resolve your issue without further assistance.

However, if you would like to get in touch with us directly, please call the Dyson France Customer Helpline on 01 56 69 79 89, or email service.conso@dyson.com

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.fr

Jan 24, 2012 | Dyson Vacuums

1 Answer

Dyson stowaway vacuum wont ****


Hi there,
I'm sorry to hear you're having difficulties with your Dyson. If it doesn't seem to be picking up as well as usual, there may be a blockage in the machine - the filter may also need a wash.
As you haven't stated which model of Dyson Stowaway you own, I can't provide specific directions, but if you visit www.dyson.com and click on 'Support', you'll be able to find a step-by-step troubleshooting guide to resolve these issues.
If you'd prefer to speak to someone directly and run through some troubleshooting over the phone, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com/

Jan 19, 2012 | Dyson Vacuums

1 Answer

Dyson users manual


Hi Steve,

You can download a .pdf copy of the DC17 user guide directly from our website:

http://media.dyson.com/downloads/us/floorcare/manuals/dc17_opmanual_usa.pdf

If you need any further assistance or advice with your machine, please call us free on 1-866-693-9766, or email us at askdysonUS@dyson.com

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

Jan 15, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

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