Question about Sony Cyber-shot DSC-W55 Digital Camera

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When I turn my camera on it says "Access" then a message comes up that tells me to "turn the camera off and then on" I have tried this many times and all the camera does is continue to push the lens in and out and then tells me to "turn camera off then on" Problem will not go away. Fully charged battery, took battery and memory card out for a while and re-inserted both and have same problem. [DSC-W55

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This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50
Otherwise you may be able to find a kit online and do it which would be hard to located

Posted on Jul 20, 2009

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I had the same problem with my camera. After doing some research I learned the focus/lens may be stuck. I opened the camera up, wiggled the lens a little, and put the camera back together and it works again.

Posted on Sep 23, 2009

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Camera will not come on to take pictures


take out the memory card and try to use it without the card.
u may have to reformat the memory card.

Jul 15, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

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abrakati,i have the same problem,still unsolved.however,to access the menu i depressed the button to view 'shots' taken.while in that mode i was able to access the menu but resetting did ****.i still get the same malfunction.chris.

May 27, 2009 | Sony Cyber-shot DSC-W35 Digital Camera

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I receive ''access'' error


The "Access" will stay there until your camera passes it's self lens test. The test runs 3 times, then gives up with an error message. The cause of this problem is most likely a grain of sand somewhere in the lens. Only a camera tech could possibly ever hope to find it. Replace the camera lens.

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If you are able to access the MENU option, then try to initilize the camera by following the steps mentioned below:

Please press MENU to display the menu items.
Please go to the SETUP menu and select the SETUP 1 option of the Camera.
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Thanks

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Your camera has problem in Lens mechanism. If Lens doesn't open properly, camera will not show picture at all. There would be Loading Motor section demaged in Lens mechanism and it needs to be replaced to work camera OK.
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Access Probelm with DSC-W50 camera


well well well a simple way to fix it if u r scraed to whack thn tap the lens,menu part ,sides wid a pensil or a pen...bit little harder atlest d cam should get little vibrations well it really works...belive even i had d same problem just after 15days just d previos day to a holiday...thn i just tapped itwid ma fingure n u wont belive it worked...

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1 Answer

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Download PC Inspector from www.convar,com run the stick through this program- if the images are there it will find them But of course no images may have been recorded Sony Tech Help Team will tell you more about the meaning of 'Access'

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2 Answers

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One of my friends has the same problem with her camera, but we can't even get old pictures to come up on the screeen. When you turn it on it says access for about 15 seconds, then tells you to tell the camera off and then back on.

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