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I have a 550 HD commercial k.a. it just stopped working. I'm not sure what's wrong with it or even how old the mixer is bc it was given to me like this . Would it be worth attempting to repair it?

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  • Liza Salcedo Dec 06, 2016

    It doesn't run at all and I know it was being used in a restaurant to make bread dough and various sauces.

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If it just stopped, as in it does nothing, then the problem is most likely electrical. Unless it is a burned-out motor, the repair is likely simple. It would be worth at least having someone look at it to determine whether it might be a simple fix.

Posted on Feb 21, 2017

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Posted on Jan 02, 2017

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hslincoln
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SOURCE: my kitchaid stopped working. Is it worth getting

CARREN90 – You don’t provide a lot of information, which would be helpful in providing a rational answer to your question. What model KA mixer do you own? How old is it? Is it under warranty? What do you mean by stopped working? Do you mean the motor runs but the agitator doesn’t turn or the motor doesn’t run at all? The more information provided, the better the answer I can offer. That being said, if your KA mixer is less than 20 years old, it might be worth repairing.
First, there are only two reasons it stopped working - an electrical problem; the electric motor or one of it’s components has failed so it is not getting electricity (power) to run; or a mechanical problem – one (or more) of the transmission gears has failed, and although the electric motor may still run, the agitator is not turning in the bowl.

Either problem is fixable; depending on how intimately you wish to get acquainted with the internal workings of your mixer. If you are DITY type person and feel adventurous, and your mixer is not under warranty you can troubleshoot it yourself. Be sure you have the Parts List manual on hand. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number select a file under Parts List and then check to see it this matches your mixer model. You can check the disassembly and reassembly of your mixer, along with all the parts. It can be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can provide you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances (again the more information you provide the better their answers will be to you) and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. If the estimates exceed the original purchase price, you might consider purchasing a new one, but that is a decision only you can make. Hey, Christmas is just around the corner!!

Good luck, I hope this helps! Howard – Burke, VA
If this solution has helped you, please rate it, thanks! hslincoln

Posted on Nov 28, 2009

claudeinmo
  • 9098 Answers

SOURCE: I have a EM 20 commercial mixer without VAT. Serial number 19617-9825-031. How old is it? And how much would it be worth?

Try google or e-bay

Posted on Sep 25, 2015

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The clicking is probably a small nick in one of the gears, even the smallest chip can cause alot of noise or make the mixer click. Is the beater shaft still turning when you have a load in the mixer (bowl is full)
Or is it just clicking?

If the beater stops turning it is going to be caused by stripped gears, however if it is just clicking this would indicate just a nick in the gear. Either way I would recommend opening the mixer and replacing the damaged gear/gears.

Your mixer is considered a 5 Quart Professional, which means it has the same parts as a KitchenAid 6 quart mixer. The first thing you will want to do is take the mixer apart and disassemble the gearing. You will want to clean off the gears with paper towels and wd-40. Carefully inspect each gear once clean and replace damaged gears.

In the professional mixers when a gear strips you need to replace the grease and housing gasket, this is because the gears are all metal and there may be metal shavings in the grease which could cause the gears to strip again.

The most common gear to go bad in the Professional series mixers is the Worm Follower Gear (9706529). Here is a link to that gear on our website: http://www.mendingshed.com/wormfollower.html

Also, here is a link to the service manual for the mixer, this will aid you in taking the mixer apart and putting it back together correctly. http://lib.store.yahoo.net/lib/mendingshed/kitchenaid6qtservicemanual.pdf

We are one of KitchenAid's largest service centers within the US, and all parts we sell are genuine KitchenAid products. All parts are available at our website, www.mendingshed.com

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You can adjust the mixer bowl up and down slightly. If you lower your bowl and look at the back you will see a little screw, it looks like a flat head screw and it is on the "neck" of the mixer.
You can raise and lower the bowl by adjusting this cam screw. You can tell that your bowl is adjust correctly by attaching the flat beater and put a dime in the bottom of the bowl, the beater should just barely touch the dime and move it around the bottom of the bowl.

The beater will not scrape the sides of the bowl, if you are wanting the sides of the bowl scraped I would recommend the Flex Edge Beater made by KitchenAid which is basically a flat beater with a rubberized edge which will scrape the side of the bowl as it rotates.

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It would be helpful to get the model number and serial number off of the bottom of the mixer. This will help determine if the gearing has changed at all.

Usually when a mixer is making a lot of noise after replacing the gears we can find a small nick or gouge in the gear. even the smallest damage can cause these mixers to make a lot of noise. Also if you have an older mixer there was a change in the worm gear from 53 teeth to 60 teeth on the gear. If your mixer originally took a 53 tooth gear, and you replaced it with the 60 tooth gear it will make a lot of noise like you are describing.

So first check your serial number, if the first 4 digits are after WL45 your mixer would have a 60 tooth gear, however if it is a WL44 or before you would have originally had a 53 tooth gear and this is what is causing the loud noise.

If your mixer is new enough that it took the 60 tooth gear, then take the mixer apart, clean and remove all gears, clean them off with wd-40 and inspect closely, even the smallest chip can cause a ton of noise.

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GOOD DAY Was given to me as a gift. I don't know if normal but i find it makes a lot of noise at lower speeds is this normal.


hi sadly these are good little mixers but like there bigger ones in commercial kitchen they run on a gear system so yep there going to be noisy

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I have a very old kitchenaid that stopped working. It's at least 30 years old, still have the "Hobart" name on it. Any ideas where I can bring it to get fixed?


Hi, FIGSONWHEELS, Sorry, but you don’t have a KitchenAid mixer. You have a Hobart mixer, which is another brand altogether.
You might try the Hobart website and seek assistance directly through them. They tend to be very close lipped about releasing information on how to fix their mixers by yourself, as they have a whole business unit that services their industrial/commercial floor mixers. You can click on this link for the Hobart Service website: http://www.hobartservice.com/Locations/
I hope this will at least get you pointed in the right direction. Good luck, Howard – Burke, VA
If this solution was helpful, please rate it, thanks! - hslincoln

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