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Front load LG direct drive soap dispenser will not open

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Soap dispenser or soften dispenser is probably in the way :
Check this you tube video out but read the posts first

https://www.youtube.com/watch?v=xuylev-wnGM

Posted on Dec 07, 2016

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Posted on Jan 02, 2017

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Open the soap dispenser drawer and press the green drawer retainer (in the middle compartment) down while pulling the drawer outwards, this will release the catch on the drawer.

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The soap dispenser door will not open. How do I remove the top of the washer to access the soap dispenser? I know that the blue plastic piece for the fabric softener lifts up when I try to pull open the...


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Check your water temperature. It could also be that something is loaded directly in front of the soap dispenser and the water isn't hitting the soap.

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Mold and mildew in door deal of LG front loader WM


Barb,

This is a problem with all front loaders. We have used those cleaning tablets in a regular hot cycle per the directions on the box. You can also try placing 1 cup of crystal dishwashing detergent in the tub and fill the soap dispenser with bleach and run a quick cycle full hot.

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Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

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1 Answer

Dispenser wont open


The dispenser has jammed against the drawer and will need to be checked out by a qualified LG technician.  They will have to remove the top of the machine to gain access to the dispenser.  The dispenser has a top section that can be unsnapped to gain access to the drawer for removal.

Jul 19, 2008 | LG WM-2277HW Front Load Washer

1 Answer

LG WM2277HS - water backing up into soap dispenser


The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.

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2 Answers

Lg wm1812cw front load washer


We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

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1 Answer

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Clean the dispenser water hose ,stuck by liquid dried soup./ the hose going to washer was open during washing time so all soap loaded was gone /
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If you remove the top cover you will see the soap dispenser unit on the left. It has a large rubber hose connecting it to the drum. If you remove two screws at the front you can free the dispenser for maintenance. You can undo the clips on the various hoses and check that they are clean.

Some people report some dripping from the soap dispenser even when the hose is unblocked. This seems to be a design fault.

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