Question about Hitachi 50V500 50 in. HD-Ready LCD Television
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Posted on Jan 02, 2017
SOURCE: Replacement Lamp Hitachi 50V500
It must be a red light flashing as the 50V500 has no green lights on it. Make sure that when you place the lamp cover back on that it is activting the micro switch behind it. Otherwise the set will assume the door is open and won't ignite the lamp. Otherwise the ballast could be the issue.
Posted on Feb 02, 2007
SOURCE: tv turns off and on by itself
Here is the link for the manual if you need it http://merchant.satisfusion.com/library/manuals/owners/50_60V500.pdf check page 57 - see if there is a timer lock activated somehow or a ratings lock check that the button on the remote is not malfuntioning by taking the batteries out and see if the problem persists check page 63 about screensavers !!!check page 67 about the on-off timer check page 75 - power issue troubleshooting check that there is not a problem with the bulb or the cooling fan - maybe an overheat safety device switching your screen off and then back on again. Hope this helps :)
Posted on Mar 09, 2007
SOURCE: Hitachi 50v500 blueing problem
I am not expert but before you go to a lot of trouble, read all of the post on the infamous "red cloud", "red blob" and "blue streaking". In evey case, it appeared that the light engine was the problem. We just had our light engine replaced and the TV looks perfect. We dealt only with Hitachis Customer Relations Department 800-654-7013. You will have to have a certified tech come out and diagnos the problem. Hitachi will then call and verify, with the dealer, that the problem is a defective light engine and will send out a brand new one.
We were told the part cost around $1500 (Hitachi covers that) however, they will ask you to pay for the install. Our install cost $400. Worth is to us as we paid $3600 for this set 3+ years ago and we have loved this TV. When you first call Hitchi, they will act like they've never heard of this problem but they will give you names of certified techs in your area. Once the tech confirms that it's the light engine, Hitachi will own up to the problem and send out the part.
You really should only deal with Customer Relations ( I listed their 800 number above as you will be chasing your tail so to speak with their regular customer service department. Good Luck!
Posted on Nov 25, 2007
SOURCE: blue spot
You have a defective light engine and you DO NOT have to be under warranty to have it replaced. Here's what you need to do...we just went through this. You need to call Hitachi's Customer Relations Department (not regular customer service). The customer relations # for Hitachi is 800-654-7013. Tell them what's happening with your set and that you think it's a bad light engine. When you call them, they will initially act like they have not heard of this problem but will give you some names of some certified Hitachi dealers in your area.
Call one of the dealers and they will send a tech out to diagnois the problem. Once the tech tells you that you have a defective light engine (all they have to do is look at the set when you have it turned on) call Hitachi customer relations back and tell them you had a tech out to confirm the problem. They will then act like they know exactly what you're talking about...imagine that! They will call the dealer that came out and once they confirm this with them, they will send a new light engine to the dealer. The dealer will then call you and arrange a time to come out and install it.
This part is paid for by Hitachi, regardless if you're under warranty or not. If your under warranty, the service should be covered if not, the part will be covered by Hitachi and all you pay is for the install. Our install was $400. DO NOT let any dealer get the part and tell you that you have to pay the $1500 for it. Hitachi knows about this problem and they are paying for the part. All you pay is for the install. Again, deal only with customer relations at the number listed above and only deal with a dealer Hitachi refers you to. Good Luck!
Posted on Dec 13, 2007
I do not have good news for you---this model is prone to the optical light engine going bad---usually a red oval area in the middle of the screen----I have also read that there are now several class action lawsuits related to this problem in this set. You can Google the model number and you will set what I am talking about.
I have replaced several light engines(called an optical engine) in this model--both the 50V500 and the 60V500 have this problem.
The last time I checked the optical engine wholesaled for about 600 dollars and is major labor to replace--I had someone else here ask me about this set---He was in Canada and the first time he called Hitachi he was told they were not aware of any problem--after posting here with me he called them back and someone admitted they knew about this but had been told not to say anything or admit any problem---thousands of these sets all have the same problem.
Clearly the set is not worth a 600 dollar part plus labor---considering the cost of new sets, but the only other option you have is to try to connect with one of the several class action lawsuits---I found them by typing the model number and lawsuit after it on Google.
I know I am not giving you good news but I know this set.
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Posted on Sep 11, 2009
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