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My dyson cuts out when hooked up to the shaft, but it does not cut out when just the motor is running... what else can i do to fix this problem?

My dyson # cw9-us deb7660a I have done all the things that need to be done to troubleshot this problem.

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  • Dyson Master
  • 1,249 Answers

What is your model number? You listed your serial number.

Posted on Jan 03, 2017

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Posted on Jan 02, 2017

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1 Answer

Short run cycle, cuts off


Dyson cut out
The motor is fitted with a thermostat. If the motor gets too hot the thermostat turns the motor off to avoid burn-out.
When you normally vacuum you are using the machine in its normal upright position. When you clean your car you use the hose. When you cover the hose nozzel to sook stuff up it deprives the motor of air. Air helps keep it cool. (Its similar to puting your hand on the back of a hairdrier). Add to this the fact that any air it does get is a bit warmer than usual.
Also a dirty filter will cause the motor to suffer lack of air so always wash your filter at least every 2 months.

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REMOVE AND CLEAN FILTERS AND YOU MAY FIND IT WILL WORK OK IF STILL CUTS OUT YOU MAY HAVE A FAULTY THERMAL CUT OUT BLOCK INSIDE THE MOTOR HOUSING
THIS HAPENS WHEN DYSON IS USED WITH CLOGGED FILTERS AND HEAT DAMAGE TO THERMAL BLOCK

AVERAGE REPAIR COST £45 - £ 69 FOR NEW REPLACEMENT

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does it smell like an electrical burning smell? sounds like your motor has went bad.

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Run cut off -run cut off every ten minutes


The TOC(thermal overload cutout) on the motor is getting too hot - thats why it keeps shutting off and starting again once its cooled, so make sure your filters are clean and they are no blockages in the hose or the brushbar compartment or any where else
Which dyson is it?

Aug 31, 2009 | Dyson Vacuums

1 Answer

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cut out switch on the motor needs replacing this overheats and cuts of the motor when the motor cools down it will start again you have to keep both filters and cyclone clean and free of dust or after replacement the same will happen again

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the automatic cut out switch on the motor needs replacing when the motor gets hot this switch comes in and stops the motor from overheating when the motor cools down the cleaner will work again and cut out again when the motor gets hot if it is not replaced it will eventually burn the motor out after the switch has been replaced both the filter and cyclone need to be cleaned on a regular basis or the same will happen again

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Suddenly power switch off, replace fuse stil same


dyson vacuums have a cut of switch on the motor when the motor gets hot it will cut out you need to clean both cyclone and filters and try again if you don't have any success then it is looking like replacement motor or replacement cut out switch

Sep 02, 2008 | Dyson Vacuums

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Why does my dyson dc04 work for about 5 mins then cut out


I spent 4 years working on Dyson v/ceaners in the Uk
So, heres what to;
Check your filters - and for blokages in the hose and brush comparments,you have one in at top of the bucket called pre motor filter and one on top of the motor where the bucket sits called post motor filter. If these are worn and mucky wash them or replace.
Switch on your Dyson with no filters in and leave running to see if it cuts out. (in side on the motor their a liitle device called a TOC thermal over load cut out device. when the motor runs too warm - the TOC with cut power to the motor and will work again when cooled down.
Good luck.

Mar 18, 2008 | Vacuums

1 Answer

Dyson cut out


Hi
new motor required easy job to do go to this site for service manual.

http://dysonmanuals.llc.nu/index.htm

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