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I purchased a pair of shears from QVC in July and the spring loaded scissors are broken. Can I get a replacement?

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Yes you can as long as you can prove you bought them from qvc.

Posted on Dec 06, 2016

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Posted on Jan 02, 2017

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2 Answers

While mowing the drive belt tightner spring broke. I bought a replacement but the blades will not engage. The drive belt has been routed properly. it seems as though the blade's drive shaft will not spin.


Check and see if the shear pin has broken. If the pulleys spin but not the blades then the shear pin in the pulley or shaft has broken.

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Which is the best kind of kitchen shears?


This article (http://www.cooksillustrated.com/equipment/overview.asp?docid=27679) considered different kinds of kitchen shears of different prices and found that the best shears would be longer but balanced. That would come apart for cleaning, but only after they'd been opened 120 degrees. With a good grip on slippery food. Strong blades but not too hard to close.
My personal suggestion is the KitchenAid shears, that you can find here:
http://www.amazon.com/Kitchenaid-Classic-Shears-With-Black/dp/B0050U240O/ref=sr_1_1?s=home-garden&ie=UTF8&qid=1381749011&sr=1-1&keywords=shears
or the Ergo Chef shears:
http://www.amazon.com/Ergo-Chef-Function-Come-Apart-Scissors/dp/B009PBSDNG/ref=sr_1_9?s=home-garden&ie=UTF8&qid=1381749011&sr=1-9&keywords=shears

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Dull blades! Lol, or they're not meeting eachother on each reciprocating stroke so there is no shearing action, much like a pair of scissors. Check to see if the blade bolts are too loose or is the blades are warped or if the cutting edges are simply too dull

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