Question about Logitech Computers & Internet

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Hi! For about a year now Ive had an ongoing problem with my mouse pointer. Online, the mouse pointer changes to a hand icon and will not "do" anything. Kathy

Doesn't click links or open them, doesn't do anything at all. Very frustrating! I can't open messages in my online banking app, etc. I have a desktop computer (HP)running Win 8.1. This started with a corded Logitech optical mouse, but continues with another corded generic optical mouse I switched to (thinking the old mouse was the problem.) Here is what I've tried so far: - unplugging the mouse USB and replugging; - tapping the Escape key; - reloading the mouse drivers; - several other mice; -turning on mouse trailer/shadows, then back off; - every mouse setting in Win 8.1; - computer maintenance old style, up the yingyang (LOL); - heavy drinking Hope someone can help please!? Kathy on the OBX

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  • Logitech Master
  • 14,873 Answers

Go into Windows Control Panel - Add Remove Programs. Look for Logitech software and uninstall it if it is there.

Go into Hardware and look for Mouse, Delete the icon, ignore warnings. Reboot the computer. You may have to just pull the wall plug. When the computer reboots, it will find the mouse and load the generic Windows Drivers.

Posted on Dec 06, 2016

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  • Kathy Ingwerson
    Kathy Ingwerson Dec 06, 2016

    Hi Andrew, Following your directions, I went into Add/Remove and there were no Logitech software listings. I then deleted the mouse in control panel, rebooted and it did reload the driver. Sadly, same problem still exists. I dug deeper into mouse settings I found which I'd never seen before. The mouse driver Win 8.1 loaded is a MS mouse driver from 2006. I've tried before to update, but unsuccessfully. I also found that the hand icon is the intended icon for "link activation" under mouse settings. Hmmm. I changed to lots of pointer settings to see if that is true universally, and it is. Yet it doesn't work. I also see that my anti-virus software, Kaspersky, was listed as the maker of my newer mouse, which is not correct. Any more ideas? Please? Thank you so much for what you've offered so far! Kathy

  • Andrew Taylor
    Andrew Taylor Dec 07, 2016

    I have found Logitech mice a bit flakey, but one thing you could do is go to the Logitech site and download their latest software and drivers. If that doesn't work buy a Microsoft Wireless Optical Mouse. ??

  • Kathy Ingwerson
    Kathy Ingwerson Dec 07, 2016

    Hi Andrew. This is not a Logitech mouse. The problem began with a Logitech mouse, so I bought a replacement Flex Brains optical gaming mouse and it does the same thing. Appreciate your suggestion, but I kind of doubt a MS mouse would not have the same problem. This is sure driving me nuts! :)

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Posted on Jan 02, 2017

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Slow the mouse down on windeows 8


Although you don't specify which model, since you posted under the "Logitech Cordless Mouse" heading, I assume you have a Logitech mouse. In my experience, even modestly advanced (e.g., cordless, >2 buttons, etc.) Logitech mice don't always play well with mouse & keyboard settings tools found in Windows' Control Panel. Mr. Freeman's suggested adjustment to the generic Windows mouse management settings might be adequate for now. However, you're always better off using software specifically designed for your product.

The program you need is called SetPoint, and it's the key to getting full use out of your mouse or other Logitech device. All versions of the SetPoint software, and drivers for Logitech products, are available for free download at the Logitech support website. Here's the link:

http://support.logitech.com/software/setpoint

Logitech Support

Feb 22, 2015 | Logitech Cordless Mouse

1 Answer

Samsung laptop cursor tweeking


Step 1


1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:

To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.

Change mouse settings
http://windows.microsoft.com/en-US/windows7/Change-mouse-settings


Step 2


If you are using touchpad, try reducing the Touchpad sensitivity and check

1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "
Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "
Apply."
4. Pick the "
Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your
touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "
Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.


Step 3

If the issue persists try to perform a clean boot and check whether the issue is still persists.

Follow the steps mentioned in the article given below.

How to configure Windows Vista to start in a "clean boot":

http://support.microsoft.com/kb/929135

Note:Once the troubleshooting is over, reset the computer to start as usual.


Also I would suggest you to keep in touch with mouse manufacturer

Oct 10, 2012 | Samsung SENS R460 LAPTOP LCD SCREEN 14.1"...

1 Answer

The cursor jumps around on my ASUS K501J notebook.


Step 1


1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:

To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.

Change mouse settings
http://windows.microsoft.com/en-US/windows7/Change-mouse-settings


Step 2


If you are using touchpad, try reducing the Touchpad sensitivity and check

1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "
Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "
Apply."
4. Pick the "
Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your
touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "
Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.


Step 3

If the issue persists try to perform a clean boot and check whether the issue is still persists.

Follow the steps mentioned in the article given below.

How to configure Windows Vista to start in a "clean boot":

http://support.microsoft.com/kb/929135

Note:Once the troubleshooting is over, reset the computer to start as usual.


Also I would suggest you to keep in touch with mouse manufacturer

Oct 08, 2012 | ASUS K50IJ Notebook

1 Answer

I have a Dell studio laptop. Recently, within the


1. In order to fix this, you go to control panel > mouse
the last tab is called "Device Settings" click it and make sure you have "static tray icon in taskbar" selected.
(You can always remove this later.) Apply the changes and click the red coloured icon in your task bar. An option will be available called "Tap to click." Clicking it will enable you to tap with your mouse pad instead of the keys! Hope this helps you out, I know it helped my friend.

2.
In the Control Panel open Accessibility Options Icon and click Mouse Tab and than Setting.
To move the mouse pointer by using MouseKeys
If you have not already done so, turn on MouseKeys.
To turn on MouseKeys, open Accessibility Options, click the Mouse tab, and then select the Use MouseKeys check box. Use the buttons on the numeric keypad to move the mouse pointer. If MouseKeys doesn't function, press NUM LOCK, and then try MouseKeys again.
To move the pointer horizontally or vertically, press the arrow keys on your numeric keypad.
To move the pointer diagonally, press HOME, END, PAGE UP, or PAGE DOWN on your numeric keypad.
Notes To open Accessibility Options, click Start, click Control Panel, and then double-click Accessibility Options.
To specify whether NUM LOCK must be on or off for MouseKeys to function, on the Mouse tab, click Settings, and then for Use MouseKeys when NumLock is, click On or Off.
To change the pointer speed and acceleration when using MouseKeys, on the Mouse tab, click Settings, and then move the sliders to adjust the pointer speed and acceleration.
To temporarily increase or decrease the pointer speed, on the Mouse tab, click Settings, and then select the Hold down Ctrl to speed up and Shift to slow down check box.

Jul 27, 2010 | Dell Studio 1737 Laptop

1 Answer

Well, my mouse on my hp laptop will not move


  • “Hi, “To “Enable” the Pointer Device using the Touch-Pad, go to, Control Panel, click (“Mouse) in the "Hardware and Sound” category; go to, “Device Settings” in the (Devices) block.
    II. “Highlight”; the item you want to (enable) this being the “Pointer Device.” Click the (Enable) button, just below. Be sure to (Click) on the “Apply” button, and click OK.
    III. You may need to “Update Drivers?” Click on “Hardware, click “Properties,” click, on Driver.” If the, Update Driver (block) is not “Grayed-out” click "Update Drivers”, click (OK), this will ensure that the applications take effect.
    Note: Restarting the computer will configure system changes in the computer applications to prevent errors, and to finalize the (Installing / Uninstalling) of programs, and or (Enabling / Disabling) of Hardware.
    "Rating the solution is your way of letting me know if it (helped or not), thanks."

May 08, 2010 | Computers & Internet

1 Answer

My cursor has turned into an icon that looks like a padlock, reducing maneuverability. Do you know how to get the regular cursor back? Thank you.


Hi, go to the "Control Panel," from the start menu, click to open, select in the Hardware & Sound category; "Mouse, next you can change the "Pointer" appearance, how "Fast or Slow..." the mouse pointer moves. "Rating the solution is appreciated, thanks."

Apr 03, 2010 | Logitech Marble Mouse Trackball

1 Answer

I want to change my cursor


here is the tips to change cursor in xp

  • Open the Control Panel by clicking Start, Settings, Control Panel.
  • Click the "Mouse Icon."
  • In the Mouse Properties window that appears, click the Pointers tab.
  • In the area under where it says "Scheme," choose a pointer scheme from the drop-down list.
  • There are quite a few Pointer Themes to choose
  • Click Apply
  • OK to make the change effective

Mar 04, 2010 | Microsoft Windows XP Professional for PC

1 Answer

Circular timer next to mouse pointer wont go away


it is because your ram memory is less and cannot be able to handle all the applications you are running

Sep 06, 2009 | Computers & Internet

1 Answer

MS Wireless IntelliMouse 2.0 pointer direction reversed (up/down)


Go into the control panel and click on the mouse icon and see if you can change to settings back to normal.

If not then check under your start menu and see if the intellimouse software is installed there and go into it to change the settings from there.

Feb 14, 2009 | Microsoft Wireless IntelliMouse Explorer

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