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What is causing electric tankless hot water heater to be needing red button reset often?

PDF]Tankless Electric (RTE) Troubleshooting - Rheem
Tankless Electric (RTE) Troubleshooting. Technical Competence .... For four chamber units (RTE18 & 27) go to paragraph 4T. 9. Conduct OHMS resistance ...

Rheem RTE 27 Series ' Use and Care Manual
Rheem RTE 27 Series ' Use and Care Manual - Page 1. Use & Care Manual Electric Tankless With Installation Instructions for the Installer Water Heaters The ...

Sep 06, 2015 | Rheem RTE 27 Tankless Electric Water...

1 Answer

What are a list of trouble codes

Rheem does not post service manuals or error codess.
Rheem requires folks to call service technician... who in turn must guess since Rheem does not post service manuals
Call Rheem and ask them about this paradox.


Sep 26, 2014 | Rheem ruud ghe100-160 water heater,100...

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How can I find the manual to a rheem 21vp50-1 gas water heater? It does not seem available.

For troubleshoot and installation:

Rheem manuals are generic, and contain no service information, or other useful information that would be unavailable from downloading current gas water heater manual.
One site posts talks about 21vp50 but posts generic American water heater manual instead of Rheem
Go to Rheem website, click on power vent, then click tab for Specs/Docs ... and click link for manual and then call Rheem and ask why they do not post service bulletins that match the required maintenance shown in product manual:

Mar 20, 2013 | Water Heaters

1 Answer

Manual for a Rheem tankless water heater model RGT- 53

Copy following link for troubleshoot resources, including variety of Rheem and Paloma manuals:
RGT-53 does not show among more recent models, but the manuals are generally generic.

Nov 02, 2012 | Rheem Water Heaters

1 Answer

Install a water control valve

Rheem does not post service manuals or bulletins.
It's how they treat customers. I do not recommend Rheem because of this problem.
They must expect their customers to pay for service call from Rheem-loyal technicians.

Here are resources that might help.
Rheem: 800-432-8373

General 2008 troubleshoot manual I recently received from a fellow who got it through different company:
Shows parts and general parts diagrams start page 77

Oct 03, 2012 | Rheem Paloma PTG-74PVN / RTG-74PVN...

1 Answer

Rheem Integrity 20 not always lighting. Showing code C2 11

Before calling service technician, open following links for Rheem/Paloma troubleshoot resources including error codes:

C2 11 is no ignition.
Clean combustion parts yearly as recommended in manual is first step.
Other causes can be loose wiring, bas gas valve, dirty air intake, bad venting, bad sensors etc.
Test these parts using service manual. Call Rheem since Rheem does not post service manuals.

Oct 06, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

I have a rheem power vent 21vp75e-1 it ignites the burner for couple of seconds and shuts off and retry to ignite into a lock out I wire jump the vacuum switch and it works properly than i replace the...

Before calling service technician, read manual for troubleshooting and yearly maintenance requirements.
Open following links to identify same-similar product and download manual.
Once you have product showing on page, click 'specs-docs' tab to see use-and-care manual.
Rheem site loads slow, and some manuals never load.
Typical power vent manual:

I believe the 21VP is older and Rheem does not show older manuals, but manuals are generally generic enough to help greatly. Year of manufacture show as second and third digit of serial number.

Lockout condition requires service technician and part replacement, or call Rheem and have them send part.
I found one link that talks about FV lockout that may or may not pertain to your issue:

Apr 19, 2011 | Rheem 40 Gallon FVR NATGAS Low WATER...

1 Answer

My Richmond tankless water heater is flashing the error code 76 and C8

Richmond is Rheem.
Following links are meant to assist resourceful do-it-yourselfer solve long term maintenance issues that tankless pose.

Error 76 is communication fault with remote control.
Check following links for Paloma 'Rheem" error codes:

Best place to start is your manual. Following link show typical Rheem manual with the words troubleshoot and maintenance throughout manual.
Read manual several times before buying product to see yearly maintenance requirement and complexity of tankless water heaters.

Rheem offers on-line chat, which you rarely see for typical tank-type water heater

Contact Rheem: they will usually kick you back to local service technician.

Check following link for recall list:

Rheem website is not easiest to navigate, but manuals appear for current models.

Read other Rheem questions at fixya to gain wider experience with potential problems and solutions.

Install DIY tank-type gas water heater and avoid the whole headache

Post question on pro water heater forum: This is where I go to catch up on latest info in fast-evolving water heater industry.

Pay for answer at fixya:
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 17, 2011 | Rheem Tankless Hot Water Heater...

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