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My Onkyo, 6 disk DVD changer won't let me see the movie on TV. I can hear the sound, but no image.

I had a CD get stuck in the changer and I carefully removed the case and slipped the CD out. I tested it then with a CD of songs and it ejected it fine, but a movie doesn't appear on TV.

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Have you tried other dvds to see if you get a picture?
if nothing is playing on it then you may of knocked the laser eye out of place or scratched the laser eye.
can you give me more info please.

Posted on Dec 06, 2016

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1 Answer

My Onkyo, 6 disk DVD changer won't let me see the movie on TV. I can hear the sound, but no image.


Check all the connections and make certain you have the right playback settings. If you can't access the menu follow the instruction manual on the player for a factory reset.

Dec 05, 2016 | Onkyo Televison & Video

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I have an ONKYO CD Changer and there is a CD that is stuck in the tray the tray will open but the CD won't drop down.


Ronald, The unit would have to go in for service to have a technician release the CD. Thanks, FJD

Jul 25, 2016 | Onkyo DX-C390 6-Disc CD Changer Player

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What is the most likely cause of a "NO DISK" error with the Onkyo DX-C390 6-Disk changer? Would it be the laser pickup assembly?


Could be dirty laser lens, dying laser, faulty component,
Due to the complexity of multi-disk changers, it may be best to have the device looked at.
You can try running a cleaning disk through it first, but from your post, it sounds like this unit may have multiple problems and need tested by a physical person.

Nov 24, 2014 | Onkyo DX-C390 6-Disc CD Changer

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Mech error


Go to mechanic store or hardware and have them fix it.

Jul 22, 2013 | Onkyo Dv Cp701 Multi Disc Changer Player

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DVD changer is jammed on my Panasonic Sa-pt770 Receiver


if you have 2 tiny screw drivers, if not, the tips of a butter knife might be skinny enough, you can try to insert them a wee bit into both sides of the tray and pry outward, carefully of course, and unjam the tray

Mar 09, 2013 | Panasonic Sa-pt770 Receiver Only For...

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Sony 5 disk changer disk is stuck not able to open the tray


After some time it was showing some C 31 00 error. I searched on internet, opened the top cover, there is the CD changer and my cd was stuck in there, I pushed the CD from finger and there it goes... on press of eject it came out... thanks anyway...

Apr 02, 2009 | Sony CDP-CE375 5-Disc CD Changer

3 Answers

DVDs stuck in factory-installed 6-disc DVD movie player


Disclaimer: I am not a professional. This is an account of what I did to replace my DVD changer. If I had been offered the $450 installed option, I would have taken it.

According to the boys at Car Toys and the dealer, once these DVD changers go, they have to be replaced. The dealer quoted me $705, but I found one on E-bay from a highly rated seller for $400. I was able to pull out the DVD changer by popping off the trim betwee the DVD player and the cup holder, and then removing two screws. Note that it may help to remove the cup holder.

Once those two screws at the bottom are removed, it just takes a firm tug on console shell below the DVD player for the whole face of the console to come off. Disconnecting the airbag indicator connector will allow the console face to be pulled far enough away to get at the DVD changer. All connectors have a tab you need to press while pulling.

Two more screws need to be removed to get the DVD changer out. With those screws removed, another firm tug and wiggle will release the DVD changer. You'll probably hear a metal popping sound, which is just the rear grounding tab (I think that's what it is) pulling free from the cage.

Once you can reach the two wiring harnesses behind the DVD changer, pull on the wire bundle to give yourself some slack to work with, while not stressing the cable assemblies too much. Disconect the two connectors at the back of the DVD changer. At that point the DVD changer can be removed, and you can search on E-bay for the part number. My unit had a complete wiring diagram for the two connectors on the sticker, but I couldn't find anyone with the right connectors to install an aftermarket system.

I haven't received the new part yet, so I'm a little nervous about the correct order of connector installation. I'll probably pull the battery terminals while installing the new unit, but here is where you are on your own. Good luck.

Mar 14, 2009 | 2005 Chrysler Town & Country

1 Answer

Shuts off after a loud sound


Hmmm...not sure but sounds like the vibration from the loud sound is causing the disk to jump. Not sure why that would power it off, but I think your thought to junk it sounds reasonable.

Dec 24, 2007 | Onkyo DV-CP704 DVD Player

1 Answer

Cd stuck in


take the cover off and take the CD out

Oct 06, 2006 | Onkyo DX-C390 6-Disc CD Changer

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