Onkyo receiver tx Rn555 remote stopped working...batteries fine... light comes on remote but does not work

Unfortunately, the RC-771M remote doesn't control the TX-SR502. It will only work with these Onkyo models: TX-NR1008 and TX-NR808. The RC-567M is the one for the TX-SR502; replacement remotes that are exact replacements are still available from various places including Amazon.com .

Since the TX-SR502 was released in ~2004, that replacement remote probably won't control other devices that were released in 2004 or later. Onkyo changed its IR code programming before the TX-NR1008 was released in ~2010 and the RC-771M can't communicate with the older receiver. The manuals for the receivers listed above are still available from Onkyo on the product page under the Downloads tab.

I wish that I had better news for you.

Cindy Wells

Try pressing the receiver button on the remote first.

The red light on the remote just means the battery is good and the remote is responding when you press a button. It doesn't mean the control is actually sending out a signal. Many retail stores have a tester that will tell you if the remote is transmitting. Another possibility is that the remote sensor in the receiver has gone bad, and that the remote is fine. A universal remote (One-4-All URC6131, for example) that can work home theater receivers can be used to test the receiver. It may not work all the functions, but if it turns the receiver on and off you'll know the remote is at fault and not the receiver. Then you'll be able to replace the remote or have the receiver serviced as needed.

Could be failure of one or more of the controls you mention.

Hello Fixya customer,

Thank you for your question.

Please determine if the "Audio" button is actually working.... after pressing the audio button, can you still control the DVD, if not then the remote has switched to the Onkyo. Although, this is not 100% conclusive, unless you have a 2nd remote to test the Onkyo with, it provides a sound basis to proceed.

Assuming the remote is transmitting and the IR receiver on the front of the Onkyo is not otherwise blocked, likely faults include the IR receiver, input to the Micro processor, and the Micro processor.

The most probable fault is the IR receiver.

Thank you for using Fixya, and if I can help you further, please let me know.

I got an Onkyo RC-717M remote control. It is the remote that comes with the Onkyo TX-SR706 receiver. It is a learning remote. When i entered the cde for the Samsung Blu-Ray it did the same thing as the other remotes I got from Onkyo, the pause, next / previous track buttons wouldn't work for the Samsung BD-P3600. I used the learning function of the new remote and programmed it to work. It works ok now but it sure was a hassle to get it done. In fairness i should have called Onkyo support but their support hours don't match my schedule.

So what you're saying is you think the receiver is broken because the remote won't turn it on.

Try fresh batteries or another remote that can be programmed for the Onkyo and get back to us.

Dear Bzambo,

The batteries on the remote are fresh? if so the remote might be bad.

Sidlahora

Low batteries can cause a symptom like this. Have you tried to replace them yet?...accordianman

Hi ripper

The unit has a built in display dimmer, with a button to control the level of brightness from the display both on the remote, and the front panel.Try this

regards
Graeme