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Jabra BT 5020 Headset, previously unopened, shows no indication of charging or turning on, what is the issue/how do I fix this?

I have a Jabra BT 5020 bluetooth headset that has been unopened in its box for a while. Upon taking it out and plugging it in to charge up for around an hour, there are no indications of it charging on the indicator light (should be solid red) and nothing happening when I try to turn it on, no sound or anything. What is the issue here and how can I fix it?

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Defective battery or defective charger.

Posted on Dec 05, 2016

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