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I'm trying to register my DC33 online. It says the serial number is inccorrect: SM7-US-HHA7793A. This is the only number I see on the vacuum, the box and on the back page of the manual.

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Hello, this is Ava with Think Crucial.

I suggest to get in touch with Dyson support for this concern since they are the experts of your vacuum. Their number is 1-844-679-1647.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc33

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Dec 14, 2016

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1 Answer

I'm trying to register online and it says that the serial number is wrong.I am copying it exactly as printed on the warranty form sticker in the instruction manual.


I would suggest you contact the maker of the vacuum to help with this, I think you are inputting the wrong number if I had to guess.

Dec 13, 2016 | Vacuums

1 Answer

How to change belt on Dyson dc33


Hi William, it's Jack at Dyson.

DC33 doesn't use a traditional, user-replaceable belt. Instead, the two belts are part of the brush control mechanism, which allows you to shut off the brush bar to clean hard floors and delicate rugs. These belts are engineered to last the lifetime of the machine in normal use.

If your DC33's brush bar isn't currently rotating, please follow each of the steps shown in our online Support guide, to rule out any simple issues: http://www.dyson.com/support/dc33/dc33-multifloor/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-removing-debris-from-the-brushbar-dc33/removing-debris-from-the-brushbar-dc33

It's also important to make sure your DC33's brush control is set to carpets rather than hard floors:

change-belt-dyson-dc33-mnih3g4zkwkucv5j2ppnmw4z-5-0.jpg

If you still need help with your machine after trying these simple checks, you're welcome to get in touch directly. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Apr 30, 2015 | Dyson DC33 Multi-Floor Upright Vacuum...

1 Answer

Where's the serial number on the karcher WV window vacuum


Hi. I've just bought the karcher window vac wv50 & am having the same problem finding the serial No. I presume you want to register your product for the guarantee to be valid. I went online Karcher.co.uk & registered mine. You will note that when doing so it does not ask for a serial number but a model No. This is found on the side of box you got the item in (mine is just above the barcode) & it reads something like; 1.633-113.0. Hope you still have the box!

Jul 23, 2014 | Karcher WV50 Window Vacuum

1 Answer

Dyson DC33 model. When trying to vacuum flat rug (no pile), the suction is so high the vacuum head is sucked down hard against the rug, making it impossible to push the cleaner forward. This happens with...


Hi Brad, it's Jack at Dyson.

I'm sorry to hear you're having difficulty pushing your DC33 on this particular rug. DC33 is a powerful upright vacuum, but we wouldn't normally expect it to be excessively hard to push on any domestic floor surface. However, we may have a tip to resolve this, and we'd value to the chance to discuss this with you directly.

If you can email your contact details and serial number to us at askdysonUS@dyson.com, one of our experts will be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Oct 11, 2013 | Dyson Vacuums

1 Answer

Sounds like the beater bar hits the front plastic makes a loud awful noise


Hi Cathy,

Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-brushbar/removing-debris-from-the-brushbar

This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 27, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

1 Answer

Rollers not working


Hi Heather,

I'm sorry to hear you're having difficulty with your DC33. If the brushbar isn't rotating, please run through the steps shown in our online Support guide to make sure everything is correct with your machine:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/my-machine-is-not-working/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating/does-the-brushbar-turn-with-the-power-on

This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 03, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

1 Answer

How often do I wash filter for dyson dc33 upright vacuum cleaner


Hi Mary,

In normal use, you should wash the filters in your DC33 at least once every 3 months. Use cold water without detergent - do not wash in a dishwasher or washing machine. Allow at least 24 hours for the filters to dry completely before replacing them in the machine - it may help to place them somewhere warm, such as by a radiator.

For step-by-step guidance on maintaining the filters, please see our online Support guide:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/wash-the-filters/filter-removal-step-1

I hope this helps - if you'd like any further assistance or advice, please visit www.dyson.com and click 'Support', or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 13, 2012 | Dyson DC33 Bagged Upright Vacuum

1 Answer

How often do I wash filter for dyson dc33 upright vacuum cleaner


Hi Mary,

The filters in your DC33 should be washed at least once every 3 months, using cold water without detergent. Allow them to dry somewhere warm for at least 24 hours before replacing in the machine. Please follow the steps shown in our online Support guide for assistance:

http://www.dyson.com/support/help.asp?article=1415&product=DC33-MULTIFLOOR

I hope this helps - if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 13, 2012 | Dyson DC33 Bagged Upright Vacuum

1 Answer

The brush on my dyson dc 33 is not turning


Hi there,

I'm sorry to hear you're having difficulties with your DC33. If the brushbar doesn't seem to be rotating, please follow the steps shown in our online support guide to check everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=1421&product=DC33-MULTIFLOOR

This should resolve the issue, but if you'd like further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 17, 2012 | Dyson DC33 Bagged Upright Vacuum

1 Answer

How to clean brush on dc 33


Hi there,

To remove threads, hair or debris from your DC33's brushbar, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1425&product=DC33-MULTIFLOOR

I hope this helps - for any further advice or assistance with your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 16, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

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