Singer Heritage 8768 Electronic Sewing Machine Logo

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Nancy Bodenner Posted on Dec 05, 2016
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I'm getting an E2 error message on a Singer 8768 Heritage model.. Re-doing bobbin and bobbin placement but still getting the message.

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Jill Schrader

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  • Posted on Jan 17, 2018
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I had this same E2 error code come up when trying to wind a bobbin. The needle was movi g up and down, which it shouldnt do while winding. Saw another post that said to hold down the reverse button when you start to wind the bobbin. It worked for me!! I have a business and needed my machine to work!

  • CJ Rock
    CJ Rock Feb 07, 2019

    Interesting... The machine had an E2 state fault yet allowed power to the main drive motor. So the reverse button active is an E2 fault override (allow power to main drive motor).

    I expect the override is effected regardless the position of the winding spindle.

    So pedal depressed AND reverse, should clear the fault so long as neither the clutch nor winding spindle remain stuck.

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  • Singer Master 12,731 Answers
  • Posted on Dec 05, 2016
R.A. Ellis
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This answer on Pinterest:

How to Fix Code E2 on Singer Fashion Mate Sewing Machine 7256 eHow

In case you are unable to view--here is the text:
The Singer 7256 Fashion Mate sewing machine has a top drop-in thread bobbin and an automatic needle threader. The digital display on the side of the machine is used to select different stitch settings on the machine. When the display reads error code E2, it means that there is a bobbing threading error, which may be caused by the thread looping or bunching under the fabric as you sew.

Things You'll Need

  • Pen
  • Screwdriver
  • Push the bobbin-winding spindle of the sewing machine back to the left.
  • Turn the hand-wheel toward you, hold the needle thread (thread on the sewing machine needle) and tug it lightly as the needle goes down and then raises up. A small loop will raise up through the needle plate on the sewing machine. Use the tip of a pen to lift the loop up through to the back of the machine.
  • Check the position of the needle. It should be seated in the sewing machine with the flat side facing the back of the machine. If it is not, remove the needle and reinsert it so that it is facing the correct way.
  • Remove the bobbin case. Use a screwdriver to turn the screw on the side of the bobbin until the loops of thread pull taught and are removed.
  • Remove any loose fibers or threads that may be stuck in the tension disks.
  • Reset the upper tension disks. Raise the presser foot lever up. Put the tension setting of the sewing machine on setting "4." Hold onto the spool of thread in your right hand and with your left, route the thread down through the tension channel, around the bottom of the disk and up the other side. When done correctly, the thread will click into place and slip in between the tension disks.
  • Set the thread bobbin in the bobbin case, with the thread passing over the top of the bobbin and then down to the right. Route the thread through the notch located at the left of the bobbin case and pull it through. Move the thread over the top of the throat plate and over to the back of the machine.
Tips & Warnings
  • Using incorrect bobbins may cause error E2 to occur. Not all plastic bobbins are the same size, so check the model number of the bobbin to ensure that you are using the correct one with your sewing machine.

  • Never turn the hand-wheel on the sewing machine away from you, as it will change the timing on the sewing machine.
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Singer 8768 HERITAGE Instruction Manual Page 58

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I have a Singer model 8768. It is showing error E6 what does this mean?

Look in here: https://my14.digitalexperience.ibm.com/452af060-819c-4001-b348-7acfd6affcba/dxdam/2d/2dc0713d-c161-48bf-9f7b-8063e1cbaf8f/8768%20Heritage.pdf
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The bobbin won't wind properly, it spins but the threat is loose and very sloppy on the bobbin

If your bobbin winder is not working correctly, you can pick up a stand-alone bobbin winder (one brand is called Sidewinder) online or at most franchise fabric stores, ie Hancock's or JoAnn's, for around $25.

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I had this problem too. What I did was turn the post the bobbin sits on to the left (lefty-loosy) and kept re-booting the sewing machine until the bobbin started to spin correctly and the needle disengaged! I was so happy I figured it out, I did not want to return the sewing machine.
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