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I tried to update my Windows and it wouldn't update. So i tried resetting it. It turns on, I can log in, but after that, all I get is blank screen.

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If you have not tried it already try doing start up in safe mode and see if you can sort it out from there.

Posted on Dec 05, 2016

  • Dianna Dec 05, 2016

    I can't get anything at all. All I can get to is the screen to log in and when I try to log in, it just goes to blank screen. Is there something I can do manually, anything to get into the laptop another way?

  • NOEL
    NOEL Dec 05, 2016

    Open Windows in safe mode using Command Prompt.
    Turn on your computer and repeatedly press the esc key until the Startup Menu opens.
    Begin a System Recovery by pressing F11. ...
    The Choose an option screen displays. ...
    Click Advanced options. ...
    Select Command Prompt to open the Command Prompt window.
    More items...
    HP PCs - Windows Safe Mode (Windows 10, 8) | HP® Customer Support
    support.hp.com/gb-en/document/c03439317....https://www.google.co.uk/webhp?sourceid=... try this link.

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Windows won't start up? Well, try this Download Tenorshare Data Recovery from its offical site and install it. Burn it into CD/DVD, or USB flash, put into the computer you need to repair, Bios setting. It can make sure your important data will not lose. Best of luck
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Try blank. here is the methods I know. The first thing which you check if...


If you have only one Admin account in Vista and have forgotten the password for the same and dont want to reinstall the operating system and land up loosing all your data, this tip is for you.

1) Restart the PC with the Vista Boot Disc.
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Or - If you dont have a Vista Boot Disc then boot your PC to DOS using any Dos boot disk or other O/s disc.

4) goto "C:\"
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6) Now we will rename the utility manager to cmd.

Type the following commands,
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7) we have renamed it successfully.
8) Restart the PC without the disc, reach the screen where you are asked for you password.
9) You will see a white blue icon on bottom left.
10) Click on the icon and CMD will open up, type the following command in CMD.
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13) restart the PC with the Disc again, and goto the command prompt as we did in the step 1-3.
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15) restart the PC, and logon to your own account, open CMD by going from start menu.
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try leave the password blank.
you know? When we install Windows, it automatically creates an account “Administrator” and sets its password to blank. So try to logon as adminstrator ,here is the guide:
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Now you can reset your account password from “Control Panel -> User Accounts”.
Same thing can be done using Safe Mode. In Safe Mode Windows will show this in-built Administrator account in Login screen.
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