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Unable to connect magic jack, went through all the steps in instructions?

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Posted on Jan 02, 2017

  • 103 Answers

SOURCE: at&t wireless router and magic jack setup

It could be the router which is giving you issue. Press and hold the reset button for 30 second and this makes the configuration to go back to its previous settings. The reconfigure the router with a new SSID and security key. Try connecting to the wireless network, the computers will consider it as a new network and will connect without any issues

Posted on Sep 02, 2010

maxcarson
  • 7627 Answers

SOURCE: Instructions to connect Magic Jack Plus to wireless router please

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Posted on Mar 26, 2013

ineedabin50249
  • 755 Answers

SOURCE: Why does a CS6124 not work with Magic Jack?

that phone should work with magicjack , you are not getting a dial tone because you are no setting it up right somewhere along the line ,

Posted on Dec 10, 2014

Testimonial: "Can you help me figure out what I have to do to get a dial ton>"

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My magic jack plus has only the blue light working ,the other two stop working and I don´t have tone on my phone.Thanks for you help.


Sounds like your power supply for the magic jack went bad. You can plug it into your computer usb connection and see if it works there -- if it does work there then you need another power supply transformer.

Feb 24, 2015 | Cell Phones

1 Answer

I moved. magic jack says no line when hooked back up


  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

Oct 11, 2014 | magicJack Plus Pc To Phone Adapter

3 Answers

Magic jack customer service


...and did you check your internet connection or visit customer care at magicjack.com? Why are you asking about it here?

Jul 30, 2014 | magicJack pc to phone, free local & long...

1 Answer

Magicjack problems


Go directly to MagicJack.Com and reestablish your old account.

Jan 04, 2014 | Computers & Internet

1 Answer

Why dont my magic jack work i use it today and i went to work and come back and it dont work


Check on the internet connectivity of your computer/laptop. Also, make sure that the usb of the magic jack if plugged in properly in the usb port.

Sep 13, 2011 | HP Computers & Internet

1 Answer

Magic jack software not loded into memory in XP


i have magic jack too. something like that happened to me and i went to the http://www.magicjack.com/6/index.asp website, and you might have to sign into your magic jack account with the phone number or email and your password and i think you can download the software from there. or you can chat live with someone on the site too. hope this helps :)

Apr 12, 2010 | Dell Computers & Internet

1 Answer

At&t wireless router and magic jack setup


It could be the router which is giving you issue. Press and hold the reset button for 30 second and this makes the configuration to go back to its previous settings. The reconfigure the router with a new SSID and security key. Try connecting to the wireless network, the computers will consider it as a new network and will connect without any issues

Apr 09, 2010 | 2wire 1800HG Router (RG1800HG00)

5 Answers

Magic Jack- Other person hears beeping every few seconds


You can use Magic Jack customer care at http://www.magicjack.com/2/customercare.asp

I talked to 3 operators. The long and the short of it is that they had me:
1. remove a Majic Jack related folder from an applications folder
2. insert MJ1 and MJ2 in the Windows Firewall exceptions
3. format the Majic Jack software "drive"....and then install an upgrade.

Based on this, I think the problem crops up in the Majic Jack software. So far, it has fixed my problem, though I've not made a long call yet.

I found the Majic Jack operators very helpful. Be sure to have them step you through this.

Good Luck!

Amy

Jun 17, 2009 | Computers & Internet

1 Answer

Unable to connect handset on brother mfc-885cw


Plug a regular phone into the wall jack and listen for a dial tone.

Oct 16, 2008 | Office Equipment & Supplies

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