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I hope it's not terminal, as Windchaser is no longer in business. Remove and check the top of the water collection bucket for a float valve. It may be stuck in the "UP" position. If it is, jiggle the arm to make it return to the "Down". While you have the bucket out, look inside the bucket holder. On the rear wall of the holder you should see the bucket removal safety switch. It should look like a plastic trigger switch. With the unit ON, activate the switch with your finger. If the unit does not turn ON, then the switch is at fault. If it turns ON, then the bucket was not making contact with it, when it was last reinstalled. Reinstall the bucket "squarely" from top to bottom into it's holder. Making sure that it does not tilt down at the bottom when installed and makes contact with the switch.
If the unit did not turn On when you tried to activate the Bucket Removal Safety Switch, it's time to start shopping for a new dehumidifier. As there are no parts available for Windchaser units.
I hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.
I don't have the exact dehumidifier as yours, but on mine it's as simple as removing the hose, then the water fills the reservoir. Does it look like yours will do the same? If so, the hose fitting is also a sensor that will shut the unit off when it is full to avoid leaking onto the floor.
you will need to open the flap of the remote and press the button on the bottom left hand corner with a triangle, snowflake, raindrop and sun. Note on the top part of the LCD screen will be a sun. This indicates heating. Then set temp and fanspeed. I take the time to help and answer your question so please rate me Thankyou Mat
I did a little digging around on the internet and found out that if the basement (or where ever you have your unit) is in an area where the room temp might dip below 65 degrees the coils may start to become "too efficient" in pulling the moisture/humidity out of the air and it begins to freeze on the coils before it can drip off into the reservoir. The site said to turn off the unit and let it thaw out, then restart it and see if everything works ok after that. If the temperature gets too low you might need to warm up the air in the room/basement before it will operate correctly again/not continue to freeze up. Hope this helps. Mine just did the same thing but we've had some pretty cold weather recently and the basement is fairly cold as well.