Question about Dyson Vacuums

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My Dyson won't charge so I am trying to replace the battery. Unfortunately I have been unable to release the battery. I have removed the screw from the handle but the battery will not come loose.

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  • Contributor
  • 24 Answers

There is a video on Youtube showing the steps.

Posted on Dec 09, 2016

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 43 Answers

SOURCE: Dyson DC07 Filter Release Catch removal

if its the part im thinking of its a small spade like catch thats glued into a hole in the chassis normally id lay the machine on its front and gently tap the old catch out with a flat end screwdriver and a small hammer be carefull its very brittle

Posted on Nov 11, 2008

  • 4 Answers

SOURCE: Power shuts off on my dyson dc17 animal

I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.

So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....

Posted on Jan 04, 2010

  • 1 Answer

SOURCE: I'm trying to remove the

Replace the two bottom screws but don't tighten up just a few turns in will do, then using the screwdriver push firmly each screw and this will release the lower part of the cover hope this helps.

Posted on Feb 24, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: im having issues with my

    Hi there,

    Sorry to hear you're having a problem with your DC14 Animal. You should find the cleaner reclines freely into the vacuuming position when you place a foot on the cleaner head, and lower the handle. If it's not doing this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 25, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: I have a Dyson Animal

      Hi there,

      Sorry to hear you're having difficulties with your DC07 Animal. From what you've described, it sounds as if the wand has been replaced on the cleaner without the hose being retracted. To remove the wand from the machine, hold the cleaner securely in place by placing one foot on the cleaner head, then pull the wand up forcefully whilst holding the purple quick-draw hose release (located above the on/off switch) down. Make sure you are not leaning over the top of the wand as you do this.

      Once you've freed the wand from the cleaner, make sure you retract the wand before replacing it on the cleaner again. Hold down the hose release button on the hose cuff as you retract the wand inside the hose.

      You might find it useful to refer to the user guide supplied with the cleaner - in case you don't have this to hand, you can download a copy here:

      http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

      If you have any further queries about using or maintaining your Dyson cleaner, please call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need. Alternatively, you can resolve many issues without picking up the phone by visiting www.dyson.com and clicking 'Support'.

      Kind regards,

      Jack
      Dyson Online Customer Support

      Posted on Aug 30, 2011

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      This is unfortunately something that we would be unable to advise on but we can offer professional assistance via our Helpline and a qualified engineer.

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      Hi Mike, it's Jack at Dyson.

      Our cordless vacuums including DC44 Animal now include a fixed battery which is not designed to be removable in everyday use. As DC44 offers a runtime of up to 20 minutes of high, constant suction, we've found Dyson owners don't usually need an additional battery to complete cleaning tasks.

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