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I cannot load my game it kicks me off what do I do

I push play and it takes me back to home on my tablet will not let me play crush candy crush soda or candy crush jelly

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Posted on Feb 13, 2017

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  • 6 Answers

Depends on your type of tablet?

The sure way is reset tablet all info and data,
Do all tablet updates ...
Re-download game from app store, not from cloud.
All will be good...

Posted on Dec 05, 2016

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1 Answer

I can no longer access Candy Crsh. I tap the app and when I tap play the screen blanks out and goes back to the home page.


So Candy Crush has become Candy Crash :>) You need to delete the app and download it again after rebooting. You will probably lose your game level history.

I have never played the game, but if you get updates to the App? You might want until a new version comes out and fixes the crash bug. You can also go to the App Store and report the bug on the Candy Crush page. Good job it is ONLY a GAME eh?

Dec 24, 2016 | Tablets & eReaders

1 Answer

I cannot play any games on candy crush soda and candy crush sage without the screen going blank - how to cure this problem?


Check for updates for your device and the Jelly Saga app. Make sure you have ample free memory left (clear unwanted or unused app's as well as the cache) on your device and then do a restart.

Nov 02, 2016 | Tablets & eReaders

1 Answer

Candy Crush will not go past game 281 although completed


Hi Mary, this is candy crush built in intervention your addicted to candy crush ! lol just playing :)
I don't know how to tell you to solve the problem personally, but there is the game tech support numbers. I am sure they can get you back in the game! Hope that helps, Have a great night!
USA & Canada ##1-844-290-9924 Candy Crush Contact Number #1-844-290-9924 Candy crush technical ...

Oct 17, 2015 | Apple iPad (16 GB) WiFi Tablet PC

1 Answer

I was on level 347 on candy crush and I pushed something that brought me back to level 1. I do not want to start over. Can I go back?


Hi Kellie, you need to reconnect your game to your FB account. That should bring you back to where you were. If it doesn't, take a look at this link:

Level progression issue latest update Bugs known issues Candy Crush Saga...

Hopes it helps!

Dec 13, 2014 | Apple iPad (16 GB) WiFi Tablet PC

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