Question about Tablets & eReaders
Try a reboot of the kindle
Take off any cover you may have on the kindle and disconnect it from any outside sources like a computer
Initially connect the kindle to the charger and then hold down the on/off (or slide to the right) switch for more than 20 seconds or until you see the screen flicker on the kindle then release the button, the kindle should reload the operating system between (1 and 3 mins)and all should be well after this
If this does not work try same procedure without the charger.....if this does not work try this.....This time hold the switch down (or to the right)until you see the screen flicker, then wait up to 3 mins for the operating system to reload.
The problem you have is the firmware has crashed thats why its locked up
Do it with the charger first then if necessary without the charger
(This is what i just found on the internet)
Posted on Dec 04, 2016
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 21, 2017 | Tablets & eReaders
Dec 03, 2016 | Apple iPad Tablets & eReaders
May 04, 2015 | Amazon Kindle Paperwhite
Mar 10, 2015 | Tablets & eReaders
Jan 13, 2011 | Amazon Kindle 3G
Jun 07, 2010 | Amazon Kindle Wireless Reading Device
May 22, 2010 | Amazon Kindle 2
Feb 04, 2010 | Amazon Kindle Wireless Reading Device
29 people viewed this question
Usually answered in minutes!