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I have a brand new Dell computer with Windows 10. I have many pictures stored on an a SimpleTech simpledrive 320 GB external hard drive from my old computer but my new computer doesn't detect it.

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  • Dell Master
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Posted on Dec 04, 2016

Testimonial: "I have tried it in all the USB ports on the computer and the computer acts like it is not there."

  • 4 more comments 
  • Heather Rogge
    Heather Rogge Dec 04, 2016

    I have tried all the USB ports on the computer and have also tried a different cord. How do I find a driver for it? Have looked on the internet and cannot find it! So frustrated.

  • Brett Duxbury
    Brett Duxbury Dec 04, 2016

    what is the model number of the usb drive. ps this is a common complaint about Windows 10

  • Heather Rogge
    Heather Rogge Dec 05, 2016

    I see that...on all the tech help sites i have looked at. It is 96300-41001-155. I can't find a website for simpledrive; are they out of business?

  • Brett Duxbury
    Brett Duxbury Dec 05, 2016

    https://www.youtube.com/watch?v=2Qyz4Kr5...
    may have to format drive according to this video but you need to copy the data first or it will be lost.

  • Heather Rogge
    Heather Rogge Dec 06, 2016

    How do I copy the data if I can't get the drive to be recognized? I can't do anything with it.

  • Brett Duxbury
    Brett Duxbury Dec 06, 2016

    what happened to the old computer ?
    Can you find another computer and copy the files from the drive using windows explorer .
    open windows explorer and copy the whole lot CTRL -A then CTRL c and then drag to drop box or click on drop box and paste CTRL v
    Either upload it to dropbox
    just had an extortion virus encyrpt 77,000 of my personal files and they want $640 ranson to decrypt the files. https://www.dropbox.com/
    then you can access your photos from anywhere !

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I have a 320 GB Simpletech external hard drive in dark cherry with considerable dats and pictures stored in it, but I have lost the cable or adapter that may drive the unit. With the USB cable, the...


Hi,

You usually get this cable from nearest Bestbuy, Staples or Walmart store.
You can take the SimpleTech SimpleDrive to the store and ask for the adapter and they should be able to supply it.

This way you wont have trouble of getting you wrong part shipped as well.

Thank you for contacting FixYa

Nov 20, 2010 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

The computer no longer sees my 320 gb hard drive, do i need to download new drivers? if ao where do i find them. i store all my photo's and music on this hard drive


Possibilities:
1. dead USB port on your computer -- try another port
2. try a different USB cable
3. try your external drive on some other computer, to see if it works at all
4. open the casing, and separate the disk-drive from the USB-to-disk-drive adapter. Connect the disk-drive as a "slave" disk-drive, thus bypassing that adapter, to see if the adapter has failed, or if the disk-drive itself has failed
5. Google-search for a commercial "data recovery service" -- such companies can disassemble your disk-drive, and fix it, just long-enough to copy all your photos/music onto a brand-new disk-drive.

Jan 25, 2010 | SimpleTech 320GB SimpleDrive External by...

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I pug in my simpletech pininfarina 320 GB and muy computer doesn't recognise


I had the same problem some time ago. Have a look at these tips on how to fix external hard disk problems, maybe it helps you too.
http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

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Lost ac/dc adapter for a 320 GB Simpletech External Hard Drive


I have the 320GB Simpletech External Hard Drive.
The AC adapter Model number is SAWA-05-153
The output is +12V --- 1.5A

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1 Answer

Simpletech 320 gb


It has to do with the way computers count. Computers count in binary where we count in decimal.
Hard drive makers list there drives capacities in the decimal format, where windows lists it in it's binary format.
Wikipedia has a good explanation.

Also, the drive may have some preinstalled software on it that could be taking up a bit of space (it's usually not much).




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SimpleTech 320 gb. Code 10 Problem


i doubt you can do anything about it. Code 10 is a hardware failure, so you will have to return it and get your warrenty.

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